lifestyle csr account

2 days ago

Davao City, Davao, Philippines Talent Outsourcing Channel Solutions Full time

About the role

We are seeking a passionate and customer-focused Lifestyle CSR Account (Voice/Non-Voice) to join our team at Talent Outsourcing Channel Solutions' in Davao City, Davao del Sur. This is a full-time position where you will play a vital role in providing exceptional customer service to our valued clients.

What you'll be doing

  • Providing high-quality customer service through voice and non-voice channels, such as phone, email, and chat
  • Handling a wide range of customer inquiries and resolving issues in a timely and efficient manner
  • Maintaining detailed records of customer interactions and ensuring accurate data entry
  • Collaborating with team members to share best practices and improve overall customer service
  • Adhering to company policies and procedures to ensure compliance and deliver a consistent customer experience

What we're looking for

  • Previous experience in a customer service or call centre role, preferably in the lifestyle or retail industry
  • Atleast HS/SHS Graduates; Open for Starters/Adapters with excellent communication skills; All Segment


• Flexible when it comes to shifting work hours


• Must work well under pressure and can handle multiple customer interactions


• Amenable to work on-site
- Excellent communication and interpersonal skills, with the ability to build rapport with customers
- Strong problem-solving and critical thinking skills to handle a variety of customer inquiries
- Proficiency in English, both written and verbal
- Highly organized and detail-oriented, with the ability to multitask and work in a fast-paced environment
- Commitment to providing exceptional customer service and a passion for delivering positive outcomes

What we offer

  • Competitive salary and performance-based bonuses
  • Opportunities for career advancement and personal development
  • Comprehensive health and wellness benefits, including medical and dental coverage
  • Flexible work arrangements and a supportive work-life balance
  • A dynamic and collaborative work environment with a focus on teamwork and employee engagement

About us

Talent Outsourcing Channel Solutions' is a leading provider of customer service and contact centre solutions. We pride ourselves on delivering exceptional service to our clients and creating a positive and engaging work environment for our employees. With a strong focus on innovation and continuous improvement, we are committed to being the partner of choice for our clients and the employer of choice for our team.

Apply now and join our team of passionate and dedicated professionals

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