E-Commerce Specialist

17 hours ago

San Juan, National Capital Region, Philippines C&C Platinum Trading Corp. Full time ₱360,000 per year

Job Purpose

The E-Commerce Specialist manages and optimizes Chuchu Beauty's online sales channels to maximize sales, visibility, and customer experience. This role handles product listings, promotions, inventory coordination, and performance analysis across all e-commerce platforms.

Responsibilities

  • Manage and update product listings on e-commerce platforms (e.g., Shopee, Lazada, TikTok Shop).
  • Create and implement deals, bundles, and promotions to drive sales and increase basket size.
  • Coordinate with platform Key Account Managers (KAMs) to secure vouchers, campaign exposure, and featured placements.
  • Coordinate with Marketing for digital campaigns, promotions, and content updates.
  • Monitor inventory and ensure timely order processing and fulfillment.
  • Track delivery schedules and resolve logistics or courier issues.
  • Respond to escalated customer inquiries related to online transactions.
  • Analyze sales performance, customer behavior, and traffic data to improve KPIs.
  • Optimize product content for search and conversion (titles, images, descriptions, keywords).
  • Collaborate with Marketing, Warehouse, and Finance to ensure smooth e-commerce operations.

Key Qualifications

  • Bachelor's degree in Marketing, Business Administration, E-Commerce, or related field.
  • At least 1–2 years of solid e-commerce experience (marketplace operations or digital marketing preferred).
  • Strong understanding of major e-commerce platforms and their back-end tools.
  • Proficient in MS Office/Google Workspace; analytics and reporting skills are an advantage.
  • Excellent leadership, communication, and problem-solving abilities.
  • Highly organized, detail-oriented, and able to thrive in a fast-paced, deadline-driven environment.
  • Interest or background in beauty/cosmetics is a strong plus.

Job Types: Full-time, Permanent

Pay: From Php30,000.00 per month

Benefits:

  • Employee discount
  • Flexible schedule
  • Opportunities for promotion
  • Promotion to permanent employee

Education:

  • Bachelor's (Preferred)

Experience:

  • Ecommerce: 2 years (Preferred)

Work Location: In person

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