Voice Agent

5 days ago

Ayala Alabang, National Capital Region, Philippines ADEC Innovations Full time ₱800,000 - ₱1,200,000 per year

Under the supervision of the Manager, the Voice Service Associate (VSA) is responsible for following up of customers with outstanding invoices, and providing them with information on their statement of account to ensure collection of payment. Coordination with US Sales Department is expected especially for escalated cases.

DUTIES AND RESPONSIBILITIES

  • Calls customers to follow up payment for outstanding invoices.
  • Provides information to the customers regarding their invoice or statements of account.
  • Escalates cases that need further action to the US Sales Department.
  • Documents release controls of the organization and ensures compliance and understanding of parties involved.
  • Generate Reports and analysis to evaluate the recovery of funds and keep track of aging receivables.
  • Checks accuracy and completeness of data.
  • Adheres to the organization's standard operating procedures and work instructions.
  • Attends project orientation, job-related training, and/or other company-initiated training as required.

JOB REQUIREMENTS

  • Graduate of any 4-year course or must have completed at least 2 years of college education.
  • Experience in a similar role within the BPO industry is an advantage.
  • Open to fresh graduates who demonstrate strong communication and interpersonal skills.

IMPT. NOTE: As this website allows us to collect your information through your resumes, please read our Privacy Notice before proceeding:

Job Type: Full-time

Benefits:

  • Additional leave
  • Company Christmas gift
  • Company events
  • Health insurance
  • Life insurance
  • Paid training

Ability to commute/relocate:

  • Alabang: Reliably commute or planning to relocate before starting work (Required)

Education:

  • Bachelor's (Required)

Experience:

  • BPO Industry: 1 year (Preferred)

Work Location: In person

  • Non-voice/Chat Support

    5 days ago

    Ayala Alabang, National Capital Region, Philippines Sapient Global Job Careers Full time ₱216,000 - ₱336,000 per year

    One-day hiring process Earn up to 28k monthly We are mass hiring for Call Center Agents as prior in our Metro sitesPosition Overview:This role is responsible for developing and implementing social media strategies to enhance brand visibility, engage audiences, and drive business objectives.Job Responsibilities:Respond to customer inquiries, complaints, and...

  • CALL CENTER RAMPING

    2 weeks ago

    Ayala Alabang, National Capital Region, Philippines Crescendo Staffing and Business Consulting Inc. Full time ₱252,000 - ₱300,000 per year

    CALL CENTER HIRING RAMPING 100% VIRTUAL PROCESS | ALABANG SITEFinancial Tech AccountNature of Account: Technical-financial account. Fin-Tech agents assists clients with installation, registration and account maintenance of QuickBooks software (Tax software). Customers are small and medium businesses using the software.Type of Support: Blended Support (Voice...

  • CSR - Collections Agent | URGENT

    7 days ago

    Ayala Alabang, National Capital Region, Philippines City Skyline Suites Full time ₱312,000 per year

    Customer Service Representative (Voice Account – Banking & Financial Collections Onsite | Shifting Schedule | 2 Days OffOverview:We're looking for a dedicated Customer Service Representative to join our team, handling voice-based transactions for a banking and financial account. This role requires strong communication skills, resilience in collections, and...

  • EASY HEALTHCARE ACCOUNT

    5 days ago

    Ayala Alabang, National Capital Region, Philippines Sapient Global Services Full time ₱336,000 per year

    URGENT HIRING We're on the lookout for Call Center Agents to join our growing teams across Metro Manila Earn up to ₱28,000/month + Get a ₱30,000 Sign-On Bonus No BPO Experience? No ProblemJob Responsibilities:Ensure precise and transparent communication about healthcare services, insurance coverage, billing, and appointment scheduling.Promptly and...

  • Collections Account

    5 days ago

    Ayala Alabang, National Capital Region, Philippines Sapient Global Services Full time ₱336,000 per year

    One-day hiring process Earn up to 28k monthly We are mass hiring for Call Center Agents as prior in our Metro sitesPosition Overview:In charge of handling and recovering outstanding payments from customers on the company's behalf.Job Description:Diagnose, troubleshoot, and resolve customer concerns promptly while maintaining efficiency.When necessary,...

  • Call Center Agent

    1 week ago

    Ayala Alabang, National Capital Region, Philippines Crescendo Staffing and Business Consulting Inc. Full time ₱200,000 - ₱300,000 per year

    Mass Hiring Alert – 1st WaveAccounts: RetailOpen Roles: Voice (Night Shift)Process: Virtual Hiring + OTP | Same-Day Job OfferOffer: Up to ₱23,000 Package + Allowance + Night DiffPerks: Paid Training + Performance BonusQualificationsWith or Without BPO Experience (College Graduate required if no experience)Must be willing to work on-siteWith good to...

  • Outbound Sales Coach- Team Lead Level

    7 days ago

    Ayala Alabang, National Capital Region, Philippines Genpact Services LLC Full time ₱1,200,000 - ₱2,400,000 per year

    Ready to shape the future of work?At Genpact, we don't just adapt to change—we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and...

  • Sales Coach- Outbound Sales

    2 weeks ago

    Ayala Alabang, National Capital Region, Philippines Genpact Services LLC Full time $104,000 - $130,878 per year

    Ready to shape the future of work?At Genpact, we don't just adapt to change—we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and...

  • Outbound Sales Coach

    5 days ago

    Ayala Alabang, National Capital Region, Philippines Genpact Full time ₱250,000 - ₱500,000 per year

    Ready to shape the future of work?At Genpact, we don't just adapt to change—we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and...

  • Vice President, Operations

    4 weeks ago

    Ayala Alabang, National Capital Region, Philippines Genpact Full time

    OverviewVice President, Operations - BFS045991Ready to shape the future of work? At Genpact, we don't just adapt to change—we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global...