With/Without BPO Exp: Non-Voice/Voice Call Center Agent

4 hours ago

Ayala Alabang, National Capital Region, Philippines NEW ERA PLACEMENT AGENCY CO. Full time ₱15,000 - ₱30,000 per year

About the role

Join the dynamic team at NEW ERA PLACEMENT AGENCY CO. We're seeking dedicated Call Centre & Customer Service professionals to excel as Non-Voice/Voice Call Center Agents in our Alabang Muntinlupa City Metro Manila location. Whether you have previous experience in the BPO industry or are looking to start a new career, this is an excellent opportunity to showcase your customer service skills and make a real impact.

What you'll be doing

  • Handle inbound and outbound calls in a professional and courteous manner
  • Provide exceptional customer service by addressing inquiries, resolving issues, and exceeding client expectations
  • Actively listen to customers, identify their needs, and offer tailored solutions
  • Maintain detailed records and documentation of customer interactions
  • Collaborate with cross-functional teams to ensure seamless customer experiences
  • Continuously seek opportunities to improve processes and enhance customer satisfaction

What we're looking for

  • Strong communication and interpersonal skills, with the ability to effectively engage with customers
  • Excellent problem-solving and critical thinking abilities to handle a variety of customer inquiries
  • Proficiency in English, both written and verbal
  • Familiarity with customer service best practices and call centre operations, either with or without BPO experience
  • Adaptability and the willingness to learn new systems and procedures
  • A passion for delivering exceptional customer experiences

What we offer

  • Competitive salary and incentive-based compensation
  • Comprehensive benefits package, including health insurance and retirement plans
  • Opportunities for career advancement and professional development
  • Supportive and collaborative work environment
  • Work-life balance initiatives, such as flexible scheduling and wellness programs

About us

NEW ERA PLACEMENT AGENCY CO. is a leading provider of customer service solutions in the Philippines. With a strong focus on innovation and customer satisfaction, we've established ourselves as a trusted partner for a diverse range of clients. Join our team and be part of an organization that values its employees and is committed to their growth and success.

Apply now and take the first step towards an exciting new chapter in your career

  • Non-voice Account

    6 days ago

    Ayala Alabang, National Capital Region, Philippines SGS - Sapient Call Center Full time

    One-day hiring process Earn up to 28k monthly We are mass hiring for Call Center Agents as prior in our Metro sitesPosition Overview:Responsible for managing customer inquiries, resolving issues, providing product/service information, and maintaining customer satisfaction.Job Responsibilities:Handle customer complaints, provide appropriate solutions, and...

  • Non-Voice/Voice Account

    2 weeks ago

    Ayala Alabang, National Capital Region, Philippines SGS - Sapient Call Center Full time ₱336,000 - ₱432,000 per year

    One-day hiring process Earn up to 28k monthly We are mass hiring for Call Center Agents as prior in our Metro sitesJob Responsibilities:Maintain a high level of professionalism and patience with customers.Assist customers with their questions, concerns, and problems by providing accurate and relevant information.Maintain a detailed record of all customer...

  • Call Center Agent Non-Voice

    5 hours ago

    Ayala Alabang, National Capital Region, Philippines A & S MANPOWER RESOURCES INC Full time ₱150,000 - ₱250,000 per year

    Customer Service Representative (Voice & Non-Voice) – AlabangJoin our growing team in Alabang We are looking for passionate and customer-focused individuals to deliver outstanding service across phone, chat, and email channels. If you're eager to build a meaningful career in customer support, this opportunity is for you.As a CSR, you will be the frontline...

  • CHAT SUPPORT/NON-VOICE

    6 days ago

    Ayala Alabang, National Capital Region, Philippines SGS - Sapient Call Center Full time

    One-day hiring process Earn up to 28k monthly We are mass hiring for Call Center Agents as prior in our Metro sitesPosition Overview:Responsible for providing exceptional customer service to guests and clients looking to make hotel reservations.Job Responsibilities:Respond to customer inquiries via email, chat, or other communication channels as...

  • Call Center/Voice Agent

    6 days ago

    Ayala Alabang, National Capital Region, Philippines LIZSIL INTERNATIONAL MANPOWER AGENCY Full time ₱15,000 - ₱30,000 per year

    About the role We are seeking enthusiastic and driven Call Center/Voice Agents to join our growing team at LIZSIL INTERNATIONAL MANPOWER AGENCY' in Ayala Alabang, Muntinlupa City, Metro Manila. This full-time role offers the opportunity to provide exceptional customer service in a dynamic, fast-paced environment. No prior BPO experience is required - we...

  • CALL CENTER AGENT

    2 days ago

    Ayala Alabang, National Capital Region, Philippines Sapient Philippines Hub Full time ₱216,000 - ₱336,000 per year

    We are mass hiring Call Center Agents across our Metro Manila sites Earn Up to 28K Monthly + 30K Sign-On Bonus. Open for applicants with NO BPO EXPERIENCE.Job Responsibilities:Address customer complaints, offer solutions, and follow up.Manage account changes, upgrades, cancellations, and refunds.Stay updated on products and promotions to inform...

  • NON VOICE Ticketing Gaming Account Must Have BPO Call Center Experience

    2 weeks ago

    Ayala Alabang, National Capital Region, Philippines Metacom Full time ₱216,000 - ₱252,000 per year

    Join our exciting Gaming Support team and handle ticketing inquiries through Email, Chat, and SMS. If you love games and have BPO experience, this is the perfect role for youWork Setup: Onsite – AlabangAccount Type: Non-Voice (Email/Chat/SMS)Job Description:Handle customer concerns via email, chat, and ticketing systems.Provide accurate and efficient...

  • Non-Voice Chat Support

    2 weeks ago

    Ayala Alabang, National Capital Region, Philippines A & S MANPOWER RESOURCES INC Full time ₱348,000 per year

    Chat Support Representative (Non-Voice Account – Alabang)We are looking for Chat Support Representatives to provide excellent customer service through live chat and email communication. The role focuses on resolving customer inquiries, processing requests, and ensuring a positive customer experience — all without voice interaction. This position is ideal...

  • Non-voice/Chat Support

    2 weeks ago

    Ayala Alabang, National Capital Region, Philippines Sapient Careers Ph - SGS Full time ₱300,000 - ₱420,000 per year

    One-day hiring process Earn up to 28k monthly We are mass hiring for Call Center Agents as prior in our Metro sitesPosition Overview:This position involves addressing inquiries, resolving issues, and supporting various aspects of retail operations.Job Responsibilities:Address customer inquiries, concerns, and complaints in a professional and timely...

  • PURE NON-VOICE ONLY

    2 days ago

    Ayala Alabang, National Capital Region, Philippines Sapient Philippines Hub Full time ₱240,000 - ₱336,000 per year

    One-day hiring process Earn up to 28k monthly We are mass hiring for Call Center Agents as prior in our Metro sitesPosition Overview:Responsible for managing and maintaining relationships with clients, carriers, and vendors within the logistics and transportation industry.Job Responsibilities:Manage and monitor accounts, ensuring all logistics operations...