Open for No experience: Non Voice

2 weeks ago

Ayala Alabang, National Capital Region, Philippines E-WORLD STAFFING SERVICES Full time ₱200,000 - ₱250,000 per year

About the role

E-WORLD STAFFING SERVICES' is seeking dedicated and customer-focused individuals to join our team in Ayala Alabang Muntinlupa City Metro Manila as a Fulltime Non Voice | Virtual Process Only Customer Service agent. This is an exciting opportunity to be part of a dynamic and supportive organisation, where you will play a crucial role in delivering exceptional customer experiences.

What you'll be doing

  • Responding to customer inquiries and requests via digital channels such as email, chat, and social media
  • Resolving customer issues and concerns in a prompt and professional manner
  • Accurately documenting customer interactions and maintaining detailed records
  • Collaborating with cross-functional teams to ensure a seamless customer experience
  • Continuously learning and staying up-to-date with product and service knowledge
  • Contributing to the overall success of the customer service team and the organisation

What we're looking for

  • Strong communication and interpersonal skills, with the ability to listen and empathize
  • Excellent problem-solving and critical thinking abilities
  • Proficiency in using digital tools and technologies to support customer interactions
  • Adaptability and a willingness to learn new skills and processes
  • A passion for delivering exceptional customer service and creating positive experiences

What we offer

  • Competitive salary and performance-based incentives
  • Opportunities for career advancement and professional development
  • Comprehensive health and wellness benefits, including medical and dental coverage
  • Supportive and inclusive work environment that values teamwork and collaboration
  • Work-life balance initiatives, such as flexible scheduling and remote work options

About us

E-WORLD STAFFING SERVICES' is a leading provider of customer service solutions, dedicated to empowering our clients and delighting their customers. With a strong focus on innovation, we are constantly exploring new ways to enhance the customer experience and drive business success. Join our team and be a part of our exciting journey

Apply now and embark on a rewarding career with E-WORLD STAFFING SERVICES'.

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