Customer Support
1 week ago
Key Responsibilities:
- Handle calls, emails, and chats, providing customers with basic information on product offers and options when needed.
- Endorse issues to the relevant departments to ensure customer needs are met and issues are resolved.
- Prepare and submit regular reports on customer concerns, resolutions, and service improvements.
Qualifications:
- BSBA in Marketing or a related four-year degree
- Strong communication and problem-solving skills
- Candidates living nearby are preferred.
- Familiarity with CRM systems and MS Office
- Customer service experience is a plus, but fresh graduates are welcome to apply
Job Type: Full-time
Work Location: In person
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