Customer Support Representative
16 hours ago
- Monitoring of web tracking system (Standard, Corporate & Basic).
- Managing and assisting client concerns via email, phone calls & live agent.
- Updating of record in Pipedrive .
- Replenishment of client web tracking platform.
- Sending of the client(s) web platform access.
- Assisting technician installation logs.
- Other tasks assigned by the supervisor.
Qualifications
- Computer or IT related course.
- Customer Service and Troubleshooting abilities
- Computer literate and can use various configuration tools for the products.
- Familiarity with IoT Devices or SaaS
- Customer Support, Customer Satisfaction, and Communication skills
- Can speak and write in English
- Ability to work well in a team
- Previous experience in customer support or related field is a plus
Job Type: Full-time
Pay: Php18, Php21,000.00 per month
Benefits:
- Additional leave
- Company Christmas gift
- Company events
- Opportunities for promotion
- Paid training
- Pay raise
Education:
- Senior High School (Preferred)
Experience:
- Customer Support Representative: 1 year (Preferred)
Language:
- English (Preferred)
Work Location: In person
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