Healthcare Support Associate
7 hours ago
Now Hiring: Healthcare Customer Service Associate (Onsite – Cebu IT Park)
Work Location: Ebloc 3 Building, Padriga St., IT Park, Lahug, Cebu City
Work Schedule: Schedule aligned with U.S. client operations
About the Role
We are looking for passionate and career-driven Healthcare Customer Service Associates to support U.S.-based clinics and healthcare providers. This role is perfect for individuals who want to grow in a stable and dynamic BPO environment while making an impact in the healthcare industry.
Key Responsibilities
- Provide administrative and customer support to U.S. healthcare providers
- Handle calls, emails, and chats with professionalism and accuracy
- Perform healthcare-related tasks such as insurance verification, medical records processing, and claims support
- Collaborate with a team to ensure excellent service delivery
Qualifications
- Strong English communication skills (verbal & written)
- 1–5 years of BPO experience (healthcare account preferred but not required)
- Willing to work U.S. business hours and shifting schedules
- Adaptable, motivated, and eager to learn new skills
What We Offer
- Competitive salary with performance incentives
- Paid training and structured onboarding
- HMO coverage and government-mandated benefits
- Night differential, overtime pay, and 13th-month pay
- Fun work culture with company-sponsored events
- Career growth opportunities and clear pathways to promotion
Work Setup: Onsite at Cebu IT Park
Be part of a supportive team while building your career in healthcare support.
Apply today and start your journey with us
Job Type: Full-time
Benefits:
- Company events
- Free parking
- Health insurance
- Life insurance
- On-site parking
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
Work Location: In person
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