Customer Service

2 weeks ago

BF Homes P, Philippines NVFS Maintenance Aircon & Refrigeration System Trading Full time ₱144,000 - ₱216,000 per year

Customer Service responsibilities:

  • Answer and direct phone calls
  • Organize and schedule appointments and meetings
  • Maintain contact lists
  • Assist in the preparation of regularly scheduled reports
  • Develop and maintain a filing system
  • Provide general support to visitors
  • Provide information by answering questions and requests
  • Generate reports
  • Development by providing information, educational opportunities, and experiential growth opportunities
  • Ensure operation of equipment and vehicle/s by completing preventive maintenance requirements, calling for repairs, maintaining equipment inventories, evaluating new equipment and techniques
  • Maintain supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies
  • Contribute to team effort by accomplishing related results as needed
  • Carry out administrative duties such as filing, typing, copying, binding, scanning, etc.
  • Organize travel arrangements for senior managers
  • Write letters and emails on behalf of other office staff
  • Maintain computer and manual filing systems
  • Handle sensitive information in a confidential manner
  • Take accurate minutes of meetings
  • Coordinate office procedures
  • Reply to email, telephone, or face-to-face inquiries
  • Develop and update administrative systems to make them more efficient
  • Resolve customer service problems
  • Receive, sort, and distribute the mail
  • Answer telephone calls and pass them on
  • Manage staffs / technicians appointments and calendar
  • Oversee and supervise the work of junior staff
  • Maintain up-to-date employee holiday records
  • Coordinate repairs to office equipment
  • Greet and assist visitors to the office
  • Photocopy and print out documents on behalf of other colleagues
  • Provide polite and professional communication
  • Implement clerical duties and administrative processes
  • Conduct data entry

Job Types: Full-time, Fresh graduate

Pay: From Php18,000.00 per month

Ability to commute/relocate:

  • BF Homes P00: Reliably commute or planning to relocate before starting work (Preferred)

Education:

  • Senior High School (Required)

Work Location: In person

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