
Performance & Analytics Specialist
1 week ago
Position Overview
We're looking for a Performance & Analytics Specialist (HR) to join our People Operations team. This role turns workforce data into actionable insights that help us make smarter decisions about performance, engagement, and organizational health.
Key Responsibilities
As a Performance & Analytics Specialist, you'll:
- Design, build, and manage HR dashboards tracking KPIs like attrition, productivity, engagement, and SLA performance.
- Analyze workforce data to identify performance trends, burnout risks, and retention opportunities.
- Support quarterly and annual performance review cycles with data-driven insights and calibration reports.
- Partner with Workforce Management (WFM) to align staffing forecasts with headcount planning and performance data.
- Deliver clear, actionable reports for leadership on key metrics — cost per FTE, utilization, and engagement.
- Ensure data accuracy and compliance with HR data standards (GDPR, CCPA).
- Automate alert systems for HR trends like high attrition or engagement drops.
- Collaborate cross-functionally with HRBPs, QA, and Enablement to improve performance outcomes.
Job Type: Full-time
Pay: Php Php1,000.00 per day
Benefits:
- Work from home
Work Location: Remote
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