Payroll Processor

Job title:

PAYROLL PROCESSOR

Job type:

Full-Time

Emp type:

Full-time

Functional Expertise:

FINANCE & ACCOUNTING

Skills:

PAYROLL PROCESSING

Job published:

Job ID:

46642

The Payroll Supervisor is responsible for end-to-end Payroll processing administration for US employees. The role is responsible for leading other Payroll processors and reviewing, analyzing and processing all payroll information for a designated group. The position requires comprehensive knowledge of basic payroll principles and US Federal/state/local tax regulations. This position requires excellent communications skills, including the proper use of payroll terminology, professionalism, and ability to preserve confidentiality.

Key Responsibilities:

You will:

• Maintain a high degree of confidentiality with respect to payroll related information

• Collaborate with other departments as required for process improvements

• Resolve complex customer service issues and problems utilizing expertise in payroll policies and laws

• Respond to questions from employees and resolves discrepancies

• Utilize advanced level of payroll knowledge and experience, creativity, foresight and mature judgment in anticipating and solving problems

• Assist employees in the understanding of payroll procedures, payroll activity ensuring timeliness and accuracy

• Assist with the training and development of the payroll processors

• Provides one-on-one support on daily basis

• Independently solves payroll issues, making routine decisions and enlisting the involvement of the leadership with complex issues

• Prepare ad hoc reports, as required

• Assist with phone inquiries on a daily basis from employees. Questions including but not limited to the following: pay range, paycheck descriptions, calculation of pay, which may involve research

• Review Online Checks issued for accuracy and errors and remediate, as required

• Require comprehensive understanding of Payroll principles and all US federal, state, and local wage and tax regulations regarding payroll

• Ensures compliance of Payroll team with US Federal, State and Local payroll regulations.

• Effective use of Payroll systems and firm standard technology including Windows, Excel, Word, Email, Intranet, Case Management tools/tracker, Call Center tools, Access database, and other related applications

• Deliver exceptional customer experience, resulting in high employee satisfaction

• Work effectively as a team with others within the GCC, and other BSMH personnel and external parties

• Gather and report quality indicators generated by department activity

• Support organization strategies to meet core measure goals

• Ability to work flexible work hours to ensure deadlines are met.

Qualifications:

• Bachelor's degree in business administration, Finance or healthcare
• 5+ years in a payroll processing role
• 4+ years' experience processing large volume, multi-state payroll
• Experience working in shared service environment
• Strong knowledge of US Federal and state regulations and requirements, as well as US FLSA and taxable wages
• Workday payroll processing experience
• UKG Time and Attendance systems
• Compass Service Management (ServiceNow)
• HRTS / payroll systems
• Demonstrate good judgment and experience in applying Payroll core concepts and guidelines
• Understand the importance of effectively prioritizing assignments to meet scheduled deadlines in accordance with department guidance
• Follow through on commitments and possess ownership
• Effectively communicate with an emphasis to use proper Payroll terminology, while demonstrating professionalism, confidentiality, and diplomacy
• Strong knowledge of US Federal and state regulations and requirements, as well as US FLSA and taxable wages
• High-level knowledge of Payroll and Time and attendance systems
• Strong problem-solving and analytical thinking skills
• Interacts effectively and efficiently with management and staff to ensure issues are resolved in a timely manner
• Excellent process and query management skills
• Previous direct leadership experience
• Advanced skills in Microsoft Office, specifically pivot tables, filtering, sorting, formulas and V-lookup tables in Excel

Work Schedule: Hybrid set up