Customer Service Administrator

3 days ago

Angeles P, Philippines Shore360, Inc Full time ₱1,500,000 - ₱3,000,000 per year

Job Qualifications

Essential:

  • Proven administrative skills with strong attention to detail and accuracy.
  • Excellent organizational and time management abilities, with the capacity to meet deadlines and manage multiple priorities efficiently.
  • Strong communication and interpersonal skills, both written and verbal.
  • Demonstrated proficiency in Microsoft Office Suite, including Excel, Outlook, Teams, and SharePoint.
  • Competent in data entry, reporting, CRM management, and file organization.
  • Ability to record, vet, and report defects accurately, ensuring data integrity post-DLP (Defects Liability Period).
  • Strong customer service skills, including client communication, confirmation calls, and follow-ups.
  • Experience in email and calendar management, task tracking, and document control.
  • Experience coordinating and managing venue and event bookings, including logistics and stakeholder communication.
  • Proven ability to present data and reports with a high degree of accuracy and professionalism.

Desirable:

  • Experience in the construction industry or familiarity with construction project workflows.
  • Experience using Oracle Aconex or similar document management/project collaboration software.
  • Knowledge of or experience with Power BI or other data visualization/reporting tools.
  • Advanced interpersonal and stakeholder management abilities for effective coordination across teams and clients.

Job Types: Full-time, Permanent

Benefits:

  • Health insurance
  • On-site parking
  • Transportation service provided

Work Location: In person

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