 
						Customer Service Representative
2 days ago
Position Overview:
Our perfume company is seeking a Customer Service Representative (CSR) who will
serve as the first point of contact for our customers across multiple platforms (TikTok
Shop, Shopee, Lazada, social media, and direct inquiries). The CSR will be responsible
for providing excellent service, ensuring customer satisfaction, and maintaining the
brand's image of quality, trust, and luxury at value, through affordable pricing.
Key Responsibilities:
- Respond promptly and professionally to customer inquiries via chat, email,
phone, and social media.
- Process orders, returns, replacements, and resolve delivery/shipping
issues in coordination with the operations team.
- Provide detailed product knowledge, scent recommendations, and after-
sales support to guide customers in choosing the right fragrance.
- Maintain accurate customer records and track recurring issues for
improvement.
- Handle complaints and feedback with empathy and efficiency, escalating
when necessary.
- Ensure compliance with marketplace guidelines (TikTok Shop, Shopee,
Lazada) and uphold Florence Perfumes' service standards.
- Assist in preparing FAQs, templates, and customer support scripts to
streamline communication.
- Collaborate with sales, marketing, and operations to support promotions,
affiliates, live selling events, and new product launches.
- Monitor reviews and feedback on e-commerce platforms to protect brand
reputation.
Job Type: Full-time
Pay: Php17, Php20,000.00 per month
Work Location: In person
- 
					  Customer Service Representative2 days ago 
 Angeles P, Philippines BLACKEDGE DIGITAL MARKETING SERVICES Full time ₱120,000 - ₱180,000 per yearJoin Our Team as a Customer Service RepresentativeAbout the RoleAre you a detail-oriented, experienced, and proactive professional who thrives in a fast-paced environment?We're looking for a Customer Service Specialist to join our Australian account. You'll handle client inquiries across multiple channels, support eBay operations, manage tickets, and... 
- 
					  Customer Service Representative1 week ago 
 Angeles, Philippines StackPh GDV Business Services Full timeWe are looking for a customer service representative. What does a Customer Service Representative do? A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely... 
- 
					  Customer Service Representative1 week ago 
 Angeles, Philippines Lexie Staffing & Business Consulting Full timeWe’re hiring a passionate and dedicated Customer Service Representatives and grow your career with us. Work Locations: Bridgetowne (Quezon City), Makati, Sta. Mesa, Marikina, and Cubao Work Setup: On-site Schedule: Must be willing to work on shifting schedules Qualifications: At least a High School Graduate (Old Curriculum) or Senior High School... 
- 
					Customer Service Representative4 days ago 
 Angeles City, Central Luzon, Philippines STACKph EOR Full time ₱240,000 - ₱324,000 per yearNOW HIRING: Customer Service Representative (Telco Account)Virtual Process Only | No Onsite RequirementSalary Offer: Up to PHP 27,000We are urgently hiring Customer Service Representatives for a Telco Account.No need to attend onsite interviews or report to the office — everything is done virtually.What We Offer:Salary package up to PHP 27,000No final... 
- 
					  Customer Service Representative1 week ago 
 Angeles City, Central Luzon, Philippines TATA Consultancy Services Full time ₱250,000 - ₱500,000 per year*US Insurance Campaign*We are seeking a dedicated and personable Customer Service Representative to join our team. In this role, you will be the primary point of contact for our customers, providing exceptional support, resolving inquiries, and ensuring customer satisfaction. You will handle inbound calls, emails, and chat messages, assist with product or... 
- 
					  Customer Service Representative1 week ago 
 Angeles City, Central Luzon, Philippines SUNRISE SEARCH & SUPPORT INC Full time $20,000 - $30,000 per yearAbout the role Sunrise Search & Support Inc. is seeking an enthusiastic and customer-focused Customer Service Representative to join our dynamic team. In this full-time role, you will be providing exceptional customer service to our clients from the comfort of your own home. Our virtual process allows you to work flexibly while still being a vital part of... 
- 
					  customer service representative2 weeks ago 
 Angeles City, Central Luzon, Philippines CORPORATE VISIONS INC Full time ₱240,000 - ₱360,000 per yearAbout the role Join the dynamic team at CORPORATE VISIONS INC' as a Customer Service Representative - Financial and Health Account. Based in Angeles City Pampanga, this full-time role is responsible for providing exceptional customer service to clients in the financial and health sectors. You will be the face of the company, ensuring a positive experience... 
- 
					  Customer Service Representative1 week ago 
 Angeles City, Central Luzon, Philippines Private Advertiser Full time ₱18,000 - ₱27,000 per yearWe're Hiring: Customer Service RepresentativeLocation: Clark, Pampanga (NO FINAL INTERVIEW)Work Type: Full-Time | On-SiteSalary: Up to ₱27,000 (Terms & Conditions Apply)No Experience Needed – Fresh Graduates WelcomeReady to jumpstart your career in Customer Service?Join our dynamic team and grow in a supportive environment that values learning,... 
- 
					  Customer Service Representative3 days ago 
 Angeles City, Philippines InnoStack Full timeWe’re hiring Customer Service Representatives (CSRs) to join our growing team in Angeles, Pampanga! Whether you're experienced or just starting your career, we want passionate individuals who are ready to provide excellent customer support and thrive in a fast-paced environment. This role is perfect for individuals looking for stability, growth... 
- 
					  Customer Service Representative4 days ago 
 Malanday P, Philippines Merit Stainless Steel Full time ₱200,000 - ₱240,000 per yearJob Title: Customer Service Representative – Design DepartmentCompany: Merit Stainless Steel Inc.Location: Marikina City, Metro ManilaJob Type: Full-timeAbout the RoleWe are looking for a Customer Service Representative to join our Design Department. The successful candidate will be the first point of contact for clients, handling calls, inquiries, and...