Sales Operations Specialist contractor

2 days ago

Work from Home, Philippines Elder Care Homecare Full time

Elder Care Homecare is seeking an experienced and highly technical Sales Operations Specialist contractor. We are a private pay homecare agency located in the US with additional expansion planned within the next year. This role is a home-based position in the Davao Region, Philippines.

As a Sales Operations Specialist contractor, you will be responsible for building, automating, and maintaining the systems and data infrastructure that power our sales organization. The ideal candidate will be a hands-on technical builder who can own system integrations, API connections, workflows, automations, and reporting pipelines that keep Sales Operations running. The role also includes clear documentation, cross-functional collaboration, and independent problem-solving, especially when urgent technical issues arise.

This role reports to the Director of Sales Operations.

We hope you can become a contributing member of the team and support Elder Care Homecare's growth, mission, and goals of Growing Stronger Together. If you are eager to assist our team and have a desire to make a difference in patients' lives, we would love to meet you

Responsibilities:

  • Build, automate, integrate, and maintain our Sales Operations infrastructure across systems such as HubSpot, Zapier/Make, Power BI, Wellsky (formerly Clearcare), Netsuite, and others.
  • Serve as the technical owner for API integrations, ensuring systems communicate reliably and resolving any breakages quickly.
  • Oversee CRM admin tasks (HubSpot preferred) such as workflows, automations, referral tracking, data management, and dashboards (approx. 10 hrs/week; can be trained if technically strong).
  • Oversee Power BI Reporting including building data models and dataflows that pull from Hubspot, Wellsky and Netsuite
  • Other project based responsibilities such as owning build and test cycles, documentation creation, and system designs and others as assigned

Technical Skill Requirements:

API & Integration Expertise (Priority)

  • Strong experience with API-based integrations and troubleshooting.
  • Ability to read/write API calls, understand REST standards, authentication, tokens, pagination.
  • JSON parsing, error handling, retries, and integration monitoring.
  • iPaaS tools such as Zapier or (webhooks, automations, workflows).

CRM / HubSpot (Nice to Have; Training Available if Technical)

  • HubSpot admin experience preferred (Starter or above).
  • Advanced workflows, custom objects, data modeling.
  • Funnel reporting, MQL logic, engagement tracking, automation design.
  • Experience with Salesforce or Netsuite CRM is a strong plus.

APIs & Low-Code

  • Ability to read/write API calls
  • Build simple scripts in JavaScript or Python
  • SQL for BI and data validation
  • Familiarity with REST standards, authentication, tokens, pagination

Power BI

  • Data modeling (DAX is a bonus)
  • Custom visuals + KPI dashboards
  • Building and maintaining refresh logic
  • Connecting to multiple external sources

Other Requirements:

  • Ability to work Eastern Standard Time hours
  • Ability to work in a remote, self-driven environment

Job Type: Full-time

Pay: Php70, Php90,000.00 per month

Benefits:

  • Flexible schedule
  • Paid training
  • Work from home

Work Location: Remote

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