Digital Business Operations Specialist

Job Summary

Next Staffing Group is seeking a highly organized, self-starting Digital Business Operations Specialist to be the foundational backbone of the client's internal systems and scaling efforts. Exceptional proficiency in written and spoken English is a non-negotiable requirement for this role, as you will be the key driver of our public-facing and internal communications.

This is a dynamic, multi-faceted position that bridges the gap between high-impact digital marketing, sales enablement, and core operational efficiency. You will not only manage key administrative tasks but will also be responsible for developing and launching scalable internal strategies, with a primary focus on email marketing and comprehensive social media handling. You will be building processes that we can eventually productize and offer to our own clients. If you thrive on variety, building things from the ground up, and directly contributing to a company's market maturity, this is the perfect opportunity.

Key Responsibilities

I. Digital Marketing & Content Strategy

• Lead Social Media Strategy & Execution: Establish, implement, and actively manage a comprehensive social media strategy across key platforms (e.g., LinkedIn, Instagram) to significantly boost brand awareness, engagement, and authority. This includes content planning, creation, posting, and community engagement.
• Develop & Execute Email Marketing Program: Design, build, and execute a complete email marketing strategy, including list segmentation, content calendar development, and performance analysis using metrics like open rates, CTR, and conversions.
• Strategic Market Research: Conduct in-depth research on client competitors, identifying market offerings, organizing data, and pinpointing content or service gaps to inform our client strategies and create compelling content opportunities.
• Client Content Audits: Perform standardized website, SEO, and social media audits using established company templates to provide actionable content and marketing recommendations.

II. Sales & Outreach Enablement

• Targeted Outreach Campaigns: Execute targeted, professionally-written email communication and follow-up campaigns to trade show attendees and sales leads.
• Lead Generation Research: Conduct research to identify promising regional and local trade shows and conferences for leadership attendance, focusing on strategic value.
• Professional Client Documentation: Complete, format, and upload client proposals, ensuring flawless grammar, professional tone, and adherence to company brand standards.

III. Operational & People Management Support

• Internal Systems Design: Design and create a comprehensive, well-documented training roadmap and materials for new employee onboarding, ensuring a smooth and consistent welcome experience.
• Performance Dashboard Creation: Develop and implement a structured, data-driven dashboard system to facilitate effective one-on-one performance check-ins.
• Corporate Recognition: Proactively research, prepare materials for, and submit applications for key industry and business awards (e.g., Inc. 5000, local Business of the Year).
• Financial Administration: Execute monthly Accounts Receivable (AR) functions and ensure timely invoice processing and follow-up.

Qualifications & Experience

• Exceptional English Communication (Verbal & Written): Demonstrable, high-level proficiency in speaking and writing professional English is mandatory. Must possess a keen eye for detail and the ability to compose clear, articulate, and compelling professional communications.
• Digital Marketing Expertise: Proven experience and demonstrable expertise in Social Media strategy development, content calendar management, and direct execution. Experience with Email Marketing platforms (e.g., Mailchimp, HubSpot) is essential.
• Organizational & Project Management Skills: Exceptional organizational skills and the ability to manage a wide variety of tasks simultaneously while meticulously prioritizing deadlines.
• Technical Proficiency: Proficiency with standard business tools (CRM, project management software, Google Workspace or Microsoft Office). Experience with graphics tools (Canva, Adobe Express) for social media content is a plus.
• Proactive Mindset: A proactive, 'builder' mindset—you should be comfortable taking vague goals and turning them into documented, repeatable processes.
• Shift Schedule: Ability to work during US business hours (8:00 AM - 5:00 PM EST).
• Remote Work Tool: Willingness and agreement to use Time Doctor or similar time-tracking/productivity software.

Benefits

• Direct Exposure to U.S. Business English: Work directly with our U.S.-based client and leadership, guaranteeing daily practice and refinement of your professional English skillsby collaborating with international teams.
• Highly Competitive Weekly Compensation: Enjoy the peace of mind of receiving competitive pay delivered reliably on a weekly basis, providing consistent cash flow and financial stability.
• Independent Contractor Flexibility: This is an independent contractor (self-employed) opportunity.
• Generous Paid Time Off (PTO): Receive a minimum of 10 multipurpose Paid Time Off (PTO) days per year. This single bank is for you to use flexibly for all needs, including vacation or sick leave.
• Remote & Flexible Work: A fully remote position, offering the freedom to work from anywhere.

Job Type: Full-time

Pay: Php35, Php53,000.00 per month

Work Location: Remote