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Weekend Receptionist

2 weeks ago

Manila, National Capital Region, Philippines BruntWork Full time ₱70,000 - ₱120,000 per year

This is a remote position.

Schedule: Saturday & Sunday, 7:00 AM – 5:00 PM (with breaks)
Client Timezone: Sydney, Australia (AEDT/AEST)
Total Weekly Hours: 20 hours

Join a trusted plumbing services company in Sydney, known for reliable service and steady growth. We're expanding our team to make sure every customer call is answered quickly and professionally.

As the Weekend Receptionist, you'll be the first point of contact for customers. Your responsibilities include answering calls, booking appointments, and coordinating with the service team. This is a remote weekend role with steady hours and the possibility of extra shifts or full-time work as the company grows.

Responsibilities

  • Answer incoming calls during weekend hours (Saturday & Sunday, 7:00 AM – 5:00 PM Sydney time)

  • Gather and record detailed information about customer plumbing needs

  • Schedule service appointments directly into the booking system

  • Handle varying call volumes (4–20 calls per weekend, avg. 2–3 minutes per call)

  • Maintain accurate records of all calls and appointments

  • Escalate urgent customer needs to the appropriate team members

  • Represent the company with professionalism and excellent service


Requirements

  • Experience in receptionist, administrative, or customer service roles

  • Excellent phone communication skills with clear, professional English

  • Ability to work independently and reliably during Sydney weekend hours

  • Computer proficiency to navigate booking systems

  • Strong attention to detail and organizational skills

  • Reliable internet connection and quiet workspace

  • Flexibility to handle varying call volumes consistently


Independent Contractor Perks

  • Permanent work-from-home arrangement

  • Immediate hiring opportunity

  • Growth potential into additional shifts or full-time role

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