Customer Service Executive

Customer Service Executive

Pasay, Camarines Sur ₱ - ₱ Y Norwegian Maritime Foundation of the Philippines Inc.

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Job Description

• Bachelor Degree of Business, Marketing, Mass Communication or any 4 years related course, open to newly graduate
• With strong selling negotiation/presentation skills
• Ability to multi-task and work in high energy environment
• Willing to do fieldwork
• With high level of customer service and interpersonal and communication skills
• With Maritime experience is a plus

Tasks & responsibilities

• Act as a main point of contact between NTC and the customers.
• Meet revenue target by expanding sales in assigned accounts and identifying new sales opportunities.
• Organize and coordinate customer meetings (virtual meetings, visit to customer\'s office, customer visit to NTC).
• Maintain healthy relationships with customers by providing information, confirmation, support, and guidance; researching and recommending programs specific to customer needs; resolving customer complaints.
• Partner with customers to understand their training needs/issues and offers solutions/support.
• Assist in the market research and customer survey

Job Type: Full-time

• Paid training

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0

Client Relations Assistant

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Job Description

About the role

Guangzhou Modern Cancer Hospital - Manila Office is seeking a talented Client Relations Assistant to join our team in Pasay City, Metro Manila. This full-time role will be responsible for providing exceptional customer service and administrative support to our valued clients. As a key member of our client relations team, you will play a vital part in ensuring our patients receive the highest standard of care and support throughout their treatment journey.

What you\'ll be doing

• Serving as the primary point of contact for clients, responding to inquiries and providing timely and accurate information
• Scheduling and coordinating client appointments, maintaining detailed records and following up on any outstanding tasks
• Assisting with the preparation of client files, forms and other documentation as required
• Performing general administrative duties such as data entry, filing and archiving
• Supporting the wider client relations team with any ad-hoc tasks or projects as needed

What we\'re looking for

• Minimum 1-2 years\' experience in a client-facing or administrative support role, ideally within the healthcare or medical services industry
• Excellent communication and interpersonal skills with the ability to build rapport and provide a high standard of client service
• Strong organizational and time management abilities to prioritize tasks and meet deadlines
• Proficient in using Microsoft Office suite (Word, Excel, PowerPoint)
• A calm and professional demeanor, with the ability to handle sensitive situations with empathy and discretion

What we offer

At Guangzhou Modern Cancer Hospital, we are committed to creating an environment where our employees can thrive. We offer a competitive salary, opportunities for career progression, and a comprehensive benefits package. We also promote a healthy work-life balance, with flexible working arrangements available.

About us

Guangzhou Modern Cancer Hospital is a leading provider of world-class cancer treatment and care in the Philippines. With a team of highly skilled medical professionals, we deliver personalized, innovative and compassionate cancer services to our patients. Our state-of-the-art facilities and advanced treatment modalities are complemented by our unwavering commitment to patient wellbeing and positive health outcomes.

If you are passionate about making a difference in the lives of cancer patients and their families, we encourage you to apply for this exciting opportunity. Click apply now to submit your application or send your resume to

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1

Customer Service Representative

Pasay, Camarines Sur ₱18000 - ₱20000 Y Eugel Dental and Wellness Center OPC

Posted 1 day ago

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Job Description

Launch Your Career Today – Fast & Virtual Hiring No Final Interview

We\'re on the lookout for passionate Call Center Agents to be part of our growing team at Ayala North Exchange, Makati. Earn up to ₱20,000/month with great perks and a supportive workplace

What\'s in it for you?

• Quick & 100% Virtual Hiring – apply from home
• Full training + guidance for a smooth start
• Competitive pay up to ₱20K + incentives & benefits
• Immediate start – no long wait times
• Friendly and collaborative team environment

Who Can Apply?

• HS/SHS Graduate, College Level, or Graduate
• Minimum of 6 months BPO experience handling financial (local or international)
• Strong communication skills
• Willing to work onsite at Ayala North Exchange, Makati

Don\'t let this chance pass Apply now and grow your career in the BPO industry with us

• Additional leave
• Company Christmas gift
• Company events
• Health insurance
• Life insurance
• Paid training
• Promotion to permanent employee

Application Question(s):

• Please provide your active email address and active viber number
• Do you have BPO experience? If yes for how long and from what company?
• Are you amenable to work onsite in Ayala Avenue Makati?This is a work onsite set up only
• Do you have device like laptop or desktop with working webcam and headset?

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2

Customer Service Manager

Posted 1 day ago

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Job Description

• Opportunity for Career Growth
• Growth and Learning Opportunities

About Our Client
This opportunity is with a large organization in the Transport & Distribution industry. The company is known for delivering reliable logistics solutions and maintaining a strong presence in the market.

Job Description

• Lead and manage the customer service team to ensure exceptional service delivery.
• Develop and implement strategies to improve customer satisfaction and retention.
• Handle escalated customer inquiries and complaints effectively and professionally.
• Monitor and analyze customer service metrics to identify areas for improvement.
• Collaborate with internal teams to resolve service issues and enhance processes.
• Train and mentor team members to develop their skills and performance.
• Ensure compliance with company policies and industry standards in customer service operations.
• Prepare and present reports on customer service performance to senior management.

The Successful Applicant
A Successful Customer Service Manager Should Have

• A strong background in managing customer service teams, ideally within the Transport & Distribution industry.
• Excellent communication and problem-solving skills to address customer needs effectively.
• Proven ability to analyze data and implement strategies for service improvement.
• Familiarity with customer service tools and technologies.
• A results-oriented mindset with the ability to motivate and lead a team.

What\'s on Offer

• Permanent position with opportunities for career growth in a reputable organization.
• Comprehensive training and professional development programs.
• Collaborative and supportive work environment.
• A chance to make a meaningful impact in the Transport & Distribution industry.

If you are passionate about delivering excellent customer service and ready to take on a leadership role, we encourage you to apply today.

Contact: Catherine Maulion
Quote job ref: JN

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3

Customer Service Representative

Pasay, Camarines Sur ₱ - ₱ Y Outsourcellent Inc

Posted 1 day ago

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Job Description

Business Process Outsourcing Customer Service Representative. In a BPO setup, companies contract third-party service providers to handle specific business operations, such as customer service, technical support, or back-office functions. A CSR in this context would be responsible for interacting with customers to address their inquiries, provide assistance, resolve issues, and ensure customer satisfaction, following the guidelines and standards set by the client company. These roles often involve handling a variety of communication channels, including phone calls, emails, chats, or even social media platforms, depending on the company\'s requirements.

Job Types: Full-time, Permanent

• Company events
• Opportunities for promotion
• Paid training
• Promotion to permanent employee

Education:

• Senior High School (Preferred)

Experience:

• Customer Service Representative: 1 year (Preferred)

Language:

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4

Customer Service Representative

Pasay, Camarines Sur ₱ - ₱ Y New Personnel Builders and Consultancy Services Inc.

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Job Description

Execute outbound calls to customers using a provided script.

Communicate the value of Maersk\'s marketing initiatives in a confident and professional manner.

Convince customers to opt into receiving marketing communications.

Accurately log call outcomes and customer responses.

Collaborate with the Digital Sales team to ensure campaign goals are met.

Provide feedback on customer interactions to improve future scripts and outreach strategies.

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5

Customer Service Representative

Infinit-O

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Job Description

Infinit-O is the trusted, customer-centric, and sustainable leader in Business Process Optimization. We empower finance and healthcare organizations to thrive in a digital-first world by combining specialized industry expertise and innovative technology for 20 years.

We navigate complex industry landscapes to drive transformative outcomes, helping businesses streamline operations, enhance customer experience, and achieve sustainable growth backed by a world-class Net Promoter Score of 75. Our approach combines operational efficiency with a human-centered ethos, ensuring sustainable value creation for our clients and team members.

As a Certified B Corporation, Infinit-O is committed to the highest standards of social and environmental performance, accountability, and transparency. We embed these values into every aspect of our operations—aligning business success with a positive impact on our clients, people, and communities.

Our commitment to Diversity, Equity, and Inclusion (DEI) is integral to our mission. We believe that building inclusive, equitable teams is not only the right thing to do—it is also essential for driving innovation and better business outcomes. We actively promote equal opportunity through inclusive hiring practices, continuous learning programs, and regular equity assessments to ensure a fair and empowering workplace for all.

Key Responsibilities:

• Respond to inquiries and concerns promptly and professionally, adhering to established guidelines and procedures.

• Assist customers with a variety of issues and questions, ensuring a positive experience.

• Gather relevant information, research inquiries, and provide accurate and helpful responses.

• Document customer interactions thoroughly and accurately.

• Read and understand documents related to products, services, and policies.

• Continuously strive to improve customer satisfaction and experience.

• Communicate effectively with customers and colleagues, both verbally and in writing.

• Collaborate with team members to optimize processes and achieve team goals.

Infinit-O is the trusted, customer-centric, and sustainable leader in Business Process Optimization. We empower finance and healthcare organizations to thrive in a digital-first world by combining specialized industry expertise and innovative technology for 20 years.

We navigate complex industry landscapes to drive transformative outcomes, helping businesses streamline operations, enhance customer experience, and achieve sustainable growth backed by a world-class Net Promoter Score of 75. Our approach combines operational efficiency with a human-centered ethos, ensuring sustainable value creation for our clients and team members.

As a Certified B Corporation, Infinit-O is committed to the highest standards of social and environmental performance, accountability, and transparency. We embed these values into every aspect of our operations—aligning business success with a positive impact on our clients, people, and communities.

Our commitment to Diversity, Equity, and Inclusion (DEI) is integral to our mission. We believe that building inclusive, equitable teams is not only the right thing to do—it is also essential for driving innovation and better business outcomes. We actively promote equal opportunity through inclusive hiring practices, continuous learning programs, and regular equity assessments to ensure a fair and empowering workplace for all.

Key Responsibilities:

• Respond to inquiries and concerns promptly and professionally, adhering to established guidelines and procedures.

• Assist customers with a variety of issues and questions, ensuring a positive experience.

• Gather relevant information, research inquiries, and provide accurate and helpful responses.

• Document customer interactions thoroughly and accurately.

• Read and understand documents related to products, services, and policies.

• Continuously strive to improve customer satisfaction and experience.

• Communicate effectively with customers and colleagues, both verbally and in writing.

• Collaborate with team members to optimize processes and achieve team goals.

Requirements
Job Requirements and Credentials:

● Graduate of a 4 year course

● Fresh Grad to 1 year Experience

● Excellent Communication Skills (Oral and Written) B2 CEFR

● Keen attention to details

● Problem Solving Skills

● Knowledge in Microsoft Office

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6

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Customer Service Representative

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Job Description

Customer Service Representative (Voice) – Healthcare Account

Location: Mall of Asia (Onsite)
Account Type: Healthcare
Salary Package: ₱23,675 per month

• Basic Pay: ₱7,000

Signing Bonus: ,000 (For September Class – BPO Graduate Joiners Only)

• 2nd payout upon regularization
• 3rd payout after 1 year from date of joining

Qualifications

• Bachelor\'s degree holder (any course)
• At least 1 year BPO international voice account experience
• Willing to work onsite at Mall of Asia
• Must present Certificates of Employment (COEs) covering 1 year of international account experience
• Must bring a hard copy of CV during endorsement and processing
• Candidates rendering must show a signed resignation letter during Final Interview
• Official Records/Transcripts (TOR or equivalent) required at interview and job offer stages
• Oracle profile creation (ORC) is mandatory once tagged as cleared

What to Bring if Selected for Onsite Processing

• Valid ID
• Hard copy of CV
• TOR or equivalent documents
• At least one COE covering required work experience

Why Join Us?

• Competitive pay and allowances
• Healthcare account career stability
• Onsite growth opportunities in Mall of Asia

Start your career with us today. Apply now and be part of our September Class

Job Type: Full-time

• Health insurance
• Paid training

Application Question(s):

• Will ing to work ASAP?

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7

Customer Service Representative

Pasay, Camarines Sur ₱ - ₱ Y ePerformax Contact Centers and BPO

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Job Description

Earn up to 35000

Base pay is up to 19-21k (program based)

Plus: Meal and transportation allowance, Attendance Bonus, Performance bonuses, Night differential, Free mobile phone with monthly postpaid subscription, HMO benefits, Performance-based appraisal

Qualifications: Candidate must possess at least a Vocational Diploma / Short Course Certificate, Bachelor's/College Degree, any field - No work experience required. For High School or Senior High School graduates, we require a minimum of one (1) year work experience in customer service (any industry)

Job Type: Full-time

Pay: Up to Php35,000.00 per month

Schedule: Shift system

Education: Senior High School (Preferred)

Experience: Customer Service in BPO : 1 year (Preferred)

Language: English (Preferred)

• Health insurance
• Opportunities for promotion
• Paid training

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8

Customer Service Representative

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Job Description

Multiple Accounts | Mall of Asia & Alabang Sites

Work Location: Mall of Asia (MOA) & Alabang

Start Dates: August – September 2025

Work Setup: 100% Onsite

We\'re ramping up our Frontline Operations and are looking for talented and driven individuals to join our team If you have at least 1 year of international voice BPO experience and meet the educational requirements, this is your chance to grow your career with EXL.

Available Openings:

Mall of Asia (MOA Site)

• Start Date: 22-Sep-25 | Demand: 34
• Start Date: 25-Aug-25 | Demand: 30
• Start Date: 22-Sep-25 | Demand: 18

Travel Airline Management

• Start Date: 1-Sep-25 | Demand: 8
• Voice Account | Shifting Schedule
• Must have 1 year GDS experience (Amadeus, Sabre, Galileo, Worldspan, Apollo, Farelogix)

GG MET

• Start Date: 25-Aug-25 | Demand: 32
• Voice Account | Shifting Schedule | 2 Days Off

GG FRAUD

• Start Date: 29-Aug-25 | Demand: 13
• Voice Account | Shifting Schedule | 2 Days Off

RL (Voice & Non-Voice)

• Start Date: 1-Sep-25 | Demand: 26

Qualifications:

• At least 2 years in college completed (SHS graduates accepted for select roles)
• Minimum 1 year international voice BPO experience (specific experience required for Travel Airline & Fraud accounts)
• Amenable to onsite work at either MOA or Alabang

What We Offer:

• Competitive guaranteed pay packages (PHP20,675 – PHP84,675 depending on role)
• Fixed weekends off for select accounts
• Growth opportunities within EXL
• Account-specific bonuses and performance incentives

Apply now and start your career with EXL

Dont miss this opportunity to be part of one of the fastest-growing teams in the industry.

Job Type: Full-time

Application Question(s):

• How many years of experience do you have working as a Customer Service Representative/Call Center Agent?

How many years of experience do you have working in a BPO International Voice Account?

• What level of education have you completed?
• What kind of account experience do you have, and how many years have you worked in each? Please select from the following options:
• Travel
• Telecom
• Collections
• Insurance
• Others (please specify):
• Are you open to attending an onsite interview?
• What is your preferred working site?:
• Active viber number
• Do you have a valid drivers license?
• Kindly provide your full name (First Name, Middle Name, Last Name):
• Availability for virtual processing today or tomorrow (kindly indicate time from 10:30 AM - 6PM):

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