Front Desk Officer/Receptionist

3 hours ago

Manila, National Capital Region, Philippines Lalaguna Villas Luxury Dive Resort and Spa Full time ₱300,000 - ₱450,000 per year

Front Desk Receptionist

Department: Front Office

Reports to: Front Office Supervisor

About Us

Lalaguna Villas Luxury Dive Resort & Spa is the premier luxury resort in Puerto Galera, featuring a blend of style, friendly service, and luxury comfort. We offer a private villas-style atmosphere that is within a short walk from the center of the lively town of Sabang. Our resort capitalizes on one of our location's greatest assets, the outstanding views of the pristine waters of the famous scuba diving hub of Puerto Galera.

Job Summary

The Front Desk Receptionist is responsible for providing exceptional guest service by handling check-ins, check-outs and guest inquiries efficiently and professionally. They serve as the first point of contact for guests and ensure a smooth and pleasant stay at Lalaguna Villas.

Responsibilities

  • Welcome guests with a friendly and professional demeanor.
  • Handle check-ins and check-outs efficiently using the property management system.
  • Provide guests with information about the resort's facilities, services, and local attractions.
  • Address guest inquiries, requests, and complaints in a timely and professional manner.
  • Assist in arranging transportation, tours, and other guest services as needed.
  • Update guest records and ensure all necessary information is collected upon check-in.
  • Coordinate with housekeeping and maintenance teams to ensure room readiness.
  • Maintain proper documentation, reports, and logs related to front office operations.
  • Handle cash, credit card, and other payment transactions accurately.
  • Liaise with other departments (Housekeeping, Maintenance, Security, Dive Shop, etc.) to ensure guest needs are met.
  • Relay important messages and special requests to appropriate staff.
  • Maintain a professional appearance and attitude at all times, representing the resort's brand and standards.
  • Follow standard operating procedures (SOPs) and company policies.
  • Ensure guest confidentiality and security measures are upheld.
  • Other tasks may be assigned from time to time.

Qualifications

  • Bachelor's degree in Hospitality Management, Tourism, or related field (preferred but not required).
  • Previous experience in a hotel or resort front desk role is an advantage.
  • Excellent communication skills in English; knowledge of other languages is a plus.
  • Proficiency in computer applications, including Gsuite.
  • Strong interpersonal and problem-solving skills.
  • Ability to work in a fast-paced environment with a positive attitude.
  • Willing to work flexible schedules, including weekends and holidays.

Enjoy these benefits

  • Air-conditioned staff accommodation
  • Free Wifi
  • Free use of Gym
  • Meal allowance
  • Cash advances and loans
  • Tips and Service Charges
  • 50% Restaurant Discount
  • up to 30% Room and Restaurant discount for staff's family
  • Free Diving (Discover Scuba Diving)

How to Apply

Interested candidates are invited to submit their resumes and a cover letter detailing their relevant experience to Please use the subject line "Front Desk Receptionist Application."

We are located at Small Lalaguna Beach, Brgy Sabang, Puerto Galera, Oriental Mindoro. Applicants must be open to relocation and willing to stay in the resort's provided air-conditioned accommodation.

Job Types: Full-time, Part-time

Benefits:

  • Company events
  • Employee discount
  • Flexible schedule
  • Flextime
  • Gym membership
  • Paid training
  • Pay raise
  • Promotion to permanent employee

Work Location: In person

  • Front Desk Receptionist

    4 days ago

    Manila, National Capital Region, Philippines Hydra Skin Clinic Full time ₱300,000 - ₱450,000 per year

    Company DescriptionHydra is a luxury aesthetic clinic and spa located in SM Aura Premier, BGC. We offer a wide range of premium treatments including lasers, injectables, facials, massages, body scrubs, and baths. Our services are designed to nourish your skin, mind, body, and spirit, providing a holistic approach to beauty and wellness.Role DescriptionThis...

  • Front Desk Receptionist

    2 weeks ago

    Manila, National Capital Region, Philippines Dempsey Inc Full time ₱288,000 - ₱432,000 per year

    Dempsey Inc is hiring a Full time Front Desk Receptionist role in Varsa, NCR. Apply now to be part of our team.Job summary:Looking for candidates available to work:Monday: Morning, AfternoonTuesday: Morning, AfternoonWednesday: Morning, AfternoonThursday: Morning, AfternoonFriday: Morning, AfternoonSaturday: Morning, Afternoon1 year of relevant work...

  • Front Office Receptionist

    3 weeks ago

    Manila, National Capital Region, Philippines Hotel Okura Manila Full time

    OverviewAs Our hotel receptionist, you would be the first point of contact for guests, responsible for creating a positive first impression and ensuring a smooth check-in and check-out process. You will also be responsible for handling reservations, managing guest inquiries, processing payments, and providing information about the hotel and local...

  • Medical Receptionist

    3 weeks ago

    Manila, National Capital Region, Philippines RemoteVA Full time

    OverviewMedical Receptionist | Front Desk Position at RemoteVA. Join to apply for the Medical Receptionist | Front Desk Position role at RemoteVA. This role is the first point of contact for our patients and plays a vital part in ensuring a seamless and positive experience.ResponsibilitiesAnswer and manage incoming calls and patient inquiries with...

  • Front Office Receptionist

    4 days ago

    Manila, National Capital Region, Philippines Melco Resorts & Entertainment Full time ₱150,000 - ₱250,000 per year

    REQ13365 Front Office Receptionist (Open)Position SummaryReceptionist, Front Office is responsible for delivering a positive and quality customer service experience through providing check-in, check-out and related services to guests and visitors to City of Dreams Manila in accordance with departmental set service standards.Primary ResponsibilitiesPerforms...

  • Receptionist

    4 days ago

    Manila, National Capital Region, Philippines The Westin Full time ₱15,000 - ₱30,000 per year

    We seek to employ the service of an experienced receptionist to manage our front desk on a daily basis and to perform a variety of clerical and administrative duties.Duties:Direct visitors to the appropriate person and officeAnswer, filter, and forward incoming callsReceive, sort, and distribute daily mails / deliveriesUpdate calendars and schedule...

  • receptionist

    4 hours ago

    Manila, National Capital Region, Philippines The Bayleaf Intramuros Full time ₱15,000 - ₱250,000 per year

    We are looking for a receptionist to perform a variety of administrative and clerical tasks.ResponsibilitiesServe visitors by greeting, welcoming, directing and announcing them appropriatelyAnswer, screen and forward any incoming phone calls while providing basic information when neededReceive and sort daily mail/deliveries/couriersMaintain security by...

  • Front Desk Receptionist

    4 weeks ago

    Manila, National Capital Region, Philippines Belo Medical Group, Inc. Full time

    Front Desk Receptionist — Belo Medical Group, Inc.JOB SUMMARYThe Patient Care Specialist primarily attends to patients and customers in the clinic and performs a variety of tasks to ensure that services are provided in an effective and efficient manner.JOB DUTIES AND RESPONSIBILITIESHandling Patient or Customer Inquiries or ConcernsGreet all patients and...

  • Receptionist

    4 hours ago

    Manila, National Capital Region, Philippines Citizen Hotel - Poblacion Makati City NCR Full time ₱144,000 - ₱336,000 per year

    We are looking for a receptionist to perform a variety of administrative and clerical tasks.ResponsibilitiesServe visitors by greeting, welcoming, directing and announcing them appropriatelyAnswer, screen and forward any incoming phone calls while providing basic information when neededReceive and sort daily mail/deliveries/couriersMaintain security by...

  • Office Receptionist

    4 hours ago

    Manila, National Capital Region, Philippines Nimbyx Full time ₱200,000 - ₱250,000 per year

    Company DescriptionWe create what others only imagine.As an AI-driven venture capital firm based in BGC, Philippines with offices in Vancouver, Canada and Seoul, Korea, we build AI agents that eliminate the mundane, so people can unlock their full creative and strategic potential.Job DescriptionOffice Receptionist & First Impressions SpecialistCompany:Nimbyx...