Sales and Reservation Officer

4 days ago

Quezon City, National Capital Region, Philippines AMKOR TRAVEL AND TOURS INC. Full time ₱200,000 - ₱240,000 per year

We are looking for a Sales and Rerervation Officer, who is passionate about traveling. You will manage travel requirements made for business or leisure travel. The goal is to keep our clients satisfied and loyal for future services.

Responsibilities.

  • Serving agents, They will only service ticket issuance, exchanges, changes and refunds.
  • Handle flight reservation - existing booking-date change, refund, name corrections.
  • Handing Customer queries and complaints in real time via phone. Chat and email.
  • Meet SLA targets, lower response times, increasing productivity etc.

Requirements

  • Excellent knowledge of computer reservations systems, GDS systems ( Amadeus. Sabre) and e-traveling. – Must be fluent in both GDS. Issuing, changes, exchanges, phase 4's etc.
  • Fluency in English -Must have the ability to communicate via the phone in English, written and verbal.
  • Strong communication skills and commercial awareness. Ability to interact, communicate, Organized and a go getter.
  • Sound knowledge of international travel trends -
  • Degree in Hospitality, Travel, Tourism, Business or relevant field -
  • Personal travel experience will be considered an advantage.

Job Type: Full-time

Pay: Php18, Php20,000.00 per month

Benefits:

  • Paid training

Ability to commute/relocate:

  • Quezon City: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Sales and Reservation: 1 year (Preferred)

Work Location: In person

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