Front Office Associate

2 weeks ago

Makati City, National Capital Region, Philippines City Garden Hotel Makati Full time ₱240,000 - ₱360,000 per year

Job Title: Front Office Associate

Work Location: City Garden Hotel Makati

Employment Type: Full-Time

Earning Potential: Up to ₱30,000/month with performance incentives

Job Summary

Join our dynamic hotel team and create exceptional guest experiences as our next Front Office Associate. If you are passionate about hospitality and enjoy interacting with people, this role is a great opportunity for you to grow your career in the hotel industry.

Key Responsibilities
  • Greet and check-in/check-out guests courteously and efficiently
  • Handle reservations, payments, and front desk transactions
  • Assist guests with inquiries and recommend local attractions or hotel services
  • Coordinate with other departments to fulfill guest needs and requests
  • Maintain accurate records and perform administrative tasks
  • Ensure a warm, professional, and hospitable front desk experience
Qualifications
  • Graduate of a 4-year course, preferably in Business, Hospitality, Tourism, or related field
  • With or without experience (internship experience is accepted)
  • Excellent customer service orientation
  • Strong communication and problem-solving skills
  • With good interpersonal skills and positive work attitude
  • Willing to work on shifting schedules, weekends, and holidays
What We Offer
  • Competitive basic salary with monthly incentives based on performance
  • Career development opportunities and internal promotions
  • HMO, government-mandated benefits, and hotel discounts
  • Supportive and professional working environment
About Us

City Garden Hotel Makati is one of Makati's most established hotels, known for warm service and exceptional Filipino hospitality. Be part of a reputable hotel group that values people, service, and growth.

Apply now and start your hospitality career with us

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