Event Support Specialist

4 days ago

Quezon City, National Capital Region, Philippines RELX Full time ₱400,000 - ₱600,000 per year

Job Responsibilities

  • Plans, develops and oversees marketing events (e.g., trade shows, conventions, sales meetings) for internal and/or external clients.
  • Coordinates customer invitation solicitations, advanced and on-site registration, and post-event follow-up and evaluations.
  • Researches available venues and recommends event sites; investigates, selects, negotiates and coordinates services with vendors, including catering and event support.
  • Prepares budgets and forecasts and compiles summaries of total event costs, cost-per-contact, audience profiles and attendees' comments.
  • Responsible for the organization of events including exhibitor/visitor sales and marketing, program development, event production and on-site show operations.
  • Ensures that the event achieves its revenue, expenditure and operating profit targets.
  • Responsibilities are within the Event/Exhibit, Production and Operations Function as a generalist or in a combination of disciplines.
  • Performs routine assignments in the entry level to a professional job progression.
  • Requires a college or university degree or the equivalent work experience that provides exposure to fundamental theories, principles and concepts.
  • Receives instruction, guidance and direction from others.

Job Qualifications

  • Bachelor's degree.
  • At least 1 year customer service in contact center environment or equivalent training (2 years preferred)
  • Above average to Excellent communication skills
  • Experience with voice, emails and chat account is preferred.
  • Excellent written and verbal communication skills
  • Experience with email correspondence is preferred.
  • Analytical and can quickly learn process and product specifics as well as adapt to constant changing processes and tasks.
  • Self-motivated with positive attitude. Ability to follow strict guidelines and standard operating procedures a MUST.
  • Must ability to work quickly in a fast-paced environment; work well as a team member and work well independently.
  • Willing to work on business unit holidays and/or render overtime when necessary.
  • Ability to quickly learn and apply enterprise AI tools and technologies to support technical workflows and business objectives.

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