Support Specialist

47 minutes ago

Quezon City, National Capital Region, Philippines Alliance Abroad Group Full time ₱48,000 - ₱80,000 per year

About Alliance Strategies:

Alliance Strategies is the parent company behind the brands we know and work with every day — Alliance Abroad, GeoVisions, Stepwest, Stepabroad, Wild Packs, and Teacher Lounge. Together, we're part of a global team committed to creating life-changing work, study, and cultural exchange experiences.

Across our offices in 10 countries, we support participants, partners, and host organizations by connecting great people with meaningful opportunities. Whether it's helping a teacher move to the US, a student land their first internship abroad, or a resort fill key roles with international talent, everything we do is about building pathways that make a real difference.

Our Alliance Abroad brand is looking to hire two Support Specialists to work Eastern Standard (US) hours based in the Philippines.

Position Summary:

Would you enjoy working with people from all around the world? Do you want to facilitate cross-cultural experiences?

If you answered yes to these questions and have a strong interest in working with different cultures around the globe, we have a great opportunity for you Our company facilitates cultural exchange programs that allow individuals to develop valuable cultural exchange experience, learn new ideas, and make new friends in local U.S. communities. This Support Specialist will support our Bridge USA summer Work Travel, Intern, and Trainee program participants.

Duties & Responsibilities:

  • Support exchange visitors during their program, to ensure they receive information, support, and exceptional customer services.
  • Provide virtual orientation to make sure exchange visitors are aware of local area resources, program expectations, and support available to them during their program.
  • Research and Promote cultural events and activities to facilitate cultural exchange opportunities for all exchange visitors.
  • Ensure legal compliance and proper reporting to the U.S. Department of State regulations.
  • Participation in on-call schedule for emergency after-hours phone calls.

Essential Qualifications & Experience:

Required – Minimum

  • Minimum of one (1) year of relevant experience in the customer service industry or related international, cultural exchange or educational program industry.
  • Great interpersonal and communication skills - must be comfortable working with people from around the globe, understanding cultural nuances and needs and acting accordingly.
  • Must be a positive, pro-active, solutions-oriented person willing to innovate and facilitate the success of the company and relationships with host employers.
  • Good proficiency with computers including use of MS Office.
  • Good verbal and written proficiency in English plus one or more other languages is strongly desired.
  • A personal interest in travel, experiential learning, and other cultures desired.
  • A stable internet connection and access to a backup power source (such as a generator) are required for this position. A company laptop will be provided.

Job Type: Full-time

Work Location: Remote

  • Revit Specialist

    1 hour ago

    Mandaluyong City, National Capital Region, Philippines Support Studios Full time ₱3,600,000 - ₱7,200,000 per year

    Revit Specialist (Construction Drawings)Mandaluyong City, Philippines (Full Onsite | Full-Time)We're looking for a Revit Specialist / Architect who enjoys working on detailed drawings and contributing to well-coordinated architectural projects. If you have experience creating construction documents and are familiar with Australian standards, we'd love to...

  • Network Support Specialist

    1 hour ago

    Quezon City, National Capital Region, Philippines ServicePoint IT Full time ₱40,000 - ₱80,000 per year

    Job Title: Network Support SpecialistWork Location: Robinsons Cyberscape Gamma, Ortigas, PasigWork Set-up: OnsiteJob OverviewServicePoint is seeking 10 Network Support Specialists to assist a high-profile customer with a network migration project. This is a 3-month, remote, phone-based support role based in Manila, Philippines, providing...

  • Payroll Specialist

    2 hours ago

    Quezon City, National Capital Region, Philippines SMA Support Services Full time ₱30,000 - ₱60,000 per year

    Specific job title: Payroll Job Code AdministratorJob description:Primary TaskCreate, maintain, and manage job codes in the payroll system to support U.S. cost accounting and financial reporting needs.Under guidance from the manager, partner with local Finance and HR teams to align payroll data with organizational structures, payroll standards, and reporting...

  • Product Support Specialist

    2 hours ago

    Quezon City, National Capital Region, Philippines Rex Education Full time ₱900,000 - ₱1,200,000 per year

    DUTIES & RESPONSIBILITIESAs Product Support Specialist1.     Collaborates and strategize with Sales Department to understand clients' requirements and come up with offering fit to clients' needs.2.     Serves as educational consultant for sales' team for promotional events, conferences and seminars and escalates any potential roadblocks for product...

  • Fabrication Engineering Support Specialist

    56 minutes ago

    Quezon City, National Capital Region, Philippines RELX Full time ₱600,000 - ₱800,000 per year

    We are looking for a skilled and proactive Fabrication Engineering Support Specialist to join our team. This position focuses on supporting and enhancing fabrication processes and content applications/services. The Fabrication Engineering Support Specialist will work closely with content teams and infrastructure personnel to support systems through proactive...

  • Blended Support Specialist

    1 hour ago

    Quezon City, National Capital Region, Philippines Talentbuzz Full time ₱20,400 - ₱23,400 per year

    Join Our Team as a Blended Support Specialist (Voice, Email & SMS)Work Onsite | UPTC | Competitive Package ₱20,400–₱23,400 + PerksDo you love helping people and bringing positive energy to every conversation? We're looking for customer champions who can provide top-notch support across voice, email, and SMS channels — and grow their career with a...

  • Technical Support Specialist

    2 weeks ago

    Quezon City, National Capital Region, Philippines Comrise Full time ₱300,000 per year

    About the RoleWe are looking for a Technical Support Specialist to join our dynamic 24/7 operations team. This role is responsible for monitoring refrigeration and HVAC systems for food retail clients, identifying potential issues, and coordinating timely responses through effective technical support and customer service.This position is ideal for candidates...

  • E-commerce Support Specialist

    2 hours ago

    Quezon City, National Capital Region, Philippines MicroSourcing Full time ₱250,000 - ₱750,000 per year

    Discover your 100% YOU with MicroSourcingPosition: Support Specialist ILocation: Global One, Eastwood, Libis, Quezon CityWork setup & shift: Flexible work setup | Night shiftWhy join MicroSourcing?You'll HaveCompetitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion,...

  • Customer Support Specialist

    2 weeks ago

    Makati City, National Capital Region, Philippines GAIC Professional Services Inc. Full time ₱250,000 - ₱500,000 per year

    Company DescriptionGAIC Professional Services Inc. is an Outsourcing and Consulting Services company that caters to clients across various industries and sectors. As a subsidiary of EEI, it serves as the internal professional services arm, delivering technology-driven solutions to meet client needs.Role DescriptionThis is a full-time on-site role for a...

  • Global Operations Support Specialist

    48 minutes ago

    Quezon City, National Capital Region, Philippines Hemmersbach Full time ₱60,000 - ₱120,000 per year

    Your skills2+ years of previous work experience (or equivalent) in similar or service desk agent positionC1 EnglishMS Office knowledge (especially Excel/ Power Point)Ability to draw conclusions from data analysisAbility to multitask and prioritizeWilling to work night shift (10pm-7am PH time)Willing to go onsite (SM North EDSA)Your tasksAs a Global...