CSR | BPO Call Center Reps | Customer Service

5 hours ago

Dasmariñas, Calabarzon, Philippines LIZSIL INTERNATIONAL MANPOWER AGENCY Full time ₱103,000 - ₱194,000 per year

About the role

Lizsil International Manpower Agency is seeking Customer Service Representatives for a full-time role in our Call Centre located in Dasmarinas City Cavite. As a CSR, you will be the first point of contact for our customers, providing exceptional service and support to ensure their satisfaction.

What you'll be doing

  • Responding to inbound customer calls and emails in a friendly and professional manner
  • Resolving customer inquiries and issues efficiently and effectively
  • Providing accurate information and guidance to customers
  • Documenting customer interactions and following up on open items
  • Identifying opportunities to improve the customer experience
  • Adhering to all company policies and procedures

What we're looking for

  • Excellent communication and interpersonal skills
  • Strong problem-solving and critical thinking abilities
  • Proficiency in English, both written and verbal
  • Experience in a customer service or call centre environment
  • Ability to work in a fast-paced, dynamic environment
  • Commitment to providing exceptional customer service

What we offer

At Lizsil International Manpower Agency, we are committed to creating a positive and rewarding work environment for our employees. We offer:

  • Competitive salary and benefits package
  • Opportunities for professional development and career advancement
  • Supportive and collaborative team environment
  • Flexible work arrangements to maintain a healthy work-life balance

About us

Lizsil International Manpower Agency is a leading provider of outsourcing and staffing solutions. With years of experience in the industry, we have built a reputation for delivering high-quality services to our clients. Our mission is to empower individuals and organizations to achieve their goals through innovative and tailored solutions.

Apply now

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