customer service assistant

1 week ago

Dasmariñas, Calabarzon, Philippines MANILA BANKERS LIFE INSURANCE CORP Full time ₱150,000 - ₱250,000 per year

About the role

We are seeking a dedicated and customer-oriented Customer Service Assistant to join our team in Dasmarinas City Cavite. This is a full-time position where you will play a crucial role in providing exceptional customer service and support to our valued clients.

What you'll be doing

  1. Respond to customer inquiries and requests in a timely and professional manner, whether via phone, email, or in-person
  2. Assist customers with product information, account management, and problem-solving
  3. Process customer transactions and maintain accurate records
  4. Collaborate with other team members to ensure a seamless customer experience
  5. Contribute to the continuous improvement of our customer service processes and procedures

What we're looking for

  1. Strong communication and interpersonal skills with the ability to interact with customers of diverse backgrounds
  2. Excellent problem-solving and decision-making abilities
  3. Proficient in using computer systems and software applications
  4. Previous experience in a customer service or retail environment is preferred
  5. A positive, friendly, and helpful attitude to provide outstanding customer service

Apply now for this exciting opportunity to be part of our dynamic team

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