Virtual Assistant Team Lead

Virtual Assistant Team Lead (Morning/Mid Shift | Work-from-Home)

Join 2xYou Assistants — a people-first company that invests in your growth while empowering entrepreneurs to scale their businesses.

We're looking for a proactive and people-focused Virtual Assistant Team Lead who can lead, support, and elevate our Executive Assistants while ensuring operational excellence across clients.

You'll manage a team of EAs, drive performance and development, ensure policy alignment, and partner closely with clients to maintain high-quality service delivery.

If you're someone who loves helping others succeed, thrives in operations, and enjoys meaningful leadership work — we want you on our team

What's in it for you?

When you join 2xYou, you'll enjoy:

• A laid-back, fun, and collaborative work environment
• HMO coverage after 3 months
• Bi-annual salary reviews and increases (with quarterly performance bonuses)
• Team building and company outings
• Fun, meaningful projects that help you grow
• Access to books, training, and courses to expand your skills
• Generous leave policy

About the Role

As a VA Team Lead, you will act as the bridge between 2xYou, clients, and Executive Assistants. You'll support day-to-day operations, guide EA development, manage performance, and ensure smooth onboarding/offboarding processes.

Your role ensures that EAs are equipped, supported, and aligned with company standards while delivering excellent service to clients.

Primary Responsibilities:

HR & People Management

• Review leaves, cash advances, and loan requests
• Review weekly Hubstaff reports and ensure policy compliance
• Flag and coach EAs who do not meet company expectations
• Conduct monthly coaching calls and regular check-ins with EAs
• Support EAs with performance, behavior, and developmental goals

Training & Development

• Set up and oversee training based on client needs
• Monitor EA progress through training boards and trackers
• Provide guidance and resources to help EAs upskill
• Ensure SOPs and workflows are documented for seamless role transitions

Client & Operations Support

• Onboard newly hired Executive Assistants
• Coordinate offboarding processes with clients
• Ensure alignment between clients and EAs
• Address operational bottlenecks and recommend process improvements

The goal is for you to become a pivotal support leader who helps both clients and EAs succeed — while being guided and supported by the fantastic team at 2xYou.

What We're Looking For

Experience:

• At least 6 months of HR and Operations experience
• Has managed a team or handled direct reports

Proven skills in:

• People management and coaching
• Problem-solving and decision-making
• Communication and interpersonal skills

Comfortable managing:

• Multiple EAs and clients
• Performance discussions
• Training & development workflows
• You live in Cebu
• You love learning, growing, and helping others succeed
• You're proactive, responsible, and willing to take action
• Willing to work the Morning/Mid Shift

Compensation

Php 33,000–36,000 per month (depending on experience)

Ready to Grow with Us?

If you're eager to learn, value personal and professional growth, and love being part of a fun, growth-driven culture — we'd love to meet you

Apply here:

About 2xYou Executive Assistant Services

At 2xYou, we don't just match assistants with clients — we empower partnerships built on growth, learning, and collaboration.

We're a tribe of forward-thinkers who believe that when our people thrive, the businesses we support succeed even more.

If you love solving problems, learning new things, and growing alongside passionate people — this is the tribe for you.

How to Apply

Apply here:

Job Types: Full-time, Permanent

Pay: Php33, Php36,000.00 per month

Benefits:

• Additional leave
• Company events
• Flexible schedule
• Health insurance
• Paid training
• Pay raise
• Promotion to permanent employee
• Work from home

Work Location: Remote