Loan Officer Support Assistant

3 days ago

Work from Home, Philippines Go Hire Virtual Full time ₱120,000 - ₱180,000 per year

months ofCompany Overview

At Go Hire Virtual, our mission is to empower business owners with a competitive advantage through our exceptional Virtual Assistants. We pride ourselves on our values of integrity, adaptability, exceptionalism, reliability, responsibility, and positivity. As we continue to grow, we are looking for exceptional individuals to join our dynamic sales team.

Job Summary:

We're looking for an organized and detail-oriented Loan Officer Support Assistant to join our growing team. This role plays a key part in supporting daily loan officer operations, assisting with recruiting new loan officers, and handling basic marketing and social media tasks.

THIS IS PERMANENT WORK FROM HOME

Key Responsibilities:

1. Loan Officer Support

  • Monitor and respond to support tickets and inbound calls.
  • Track and manage ticket/call activity daily.
  • Send daily reports and schedules to the team.

2. Recruiting Support

  • Manage incoming leads and applicants through Rippling and Shape CRM.
  • Verify lead information (e.g., NMLS) and maintain accurate records.
  • Send email/text templates to candidates for follow-ups and scheduling.
  • Coordinate and schedule presentations, 1:1 calls, and onboarding sessions.
  • Update lead statuses and maintain daily recruitment reports.
  • Assist with onboarding licensed loan officers and provide updates to the recruitment team.

3. Marketing & Social Media Assistance

  • Review training recordings and create YouTube thumbnails.
  • Support social media pages (Facebook, Instagram, LinkedIn, TikTok, Threads) — respond to messages, comments, and handle group requests.
  • Monitor online reviews (Yelp, Google Business, Zillow) and follow internal SOP for response management.

Qualifications:

  • Minimum of 6 months of experience in mortgage or real estate industry.
  • Strong written and verbal communication skills.
  • Excellent organisational and multitasking abilities.
  • Comfortable using CRM systems (e.g., Shape), email, and scheduling tools (e.g., Calendly).
  • Basic knowledge of social media platforms and online communication etiquette.

Submit your resume and a brief introduction about your experience relevant to the role. Qualified applicants will be contacted for the next steps.

Job Type: Full-time

Pay: Php20, Php25,000.00 per month

Benefits:

  • Pay raise
  • Work from home

Work Location: Remote

Application Deadline: 10/20/2025

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