
Ticketing, Reservation and Customer Service Specialist
2 days ago
STARLUX Airlines is searching for Ticketing, Reservation and Customer Service Specialists to join our team in Manila. Check out the responsibilities and qualifications below to see if this position is something for you
Responsibilities
Work closely with Sales Team, Marketing Team and Airport Office to generate outstanding customer service.
Handle passenger reservation, ticketing and related tasks.
Ensure safekeeping, control and proper usage of accountable documents.
Ensure urgent cases are handled timely.
Submit weekly station reports, including ad-hoc waivers and STPC summaries.
Perform other tasks as assigned by supervisor.
Qualifications
Ability to work under pressure and meet strict deadlines in a busy and evolving environment, whilst delivering professional support services.
Communication and interpersonal effectiveness.
Problem-solving skills to overcome organizational challenges on people policies, issues and conflicts.
Proficiency in Microsoft Office.
Preferred
Demonstrate skills and knowledge in GDS systems, such as Amadeus.
Has excellent customer service and communication skills, both verbal and written.
Is detail-oriented, organized, resourceful and strives for perfection.
Is self-motivated and capable of motivating others.
Education
Bachelor's degree or equivalent experience.
Work Experience
2-3 years' experience in the travel industry, focusing on customer service or reservation and ticketing.
Language Requirements
Proficiency in English
Conversational in Mandarin is a plus
Licenses and Certification
None.
-
Reservation and Ticketing Officer
2 days ago
Makati City, National Capital Region, Philippines Pan Malayan Express, Inc. Full time ₱250,000 - ₱300,000 per yearPrimary Duties:Handles international and domestic flight reservation and ticketing requirements for individual passengersCarry out all follow-up procedures pertaining to customer travelHandles passenger queriesHandles reservation and ticketing requirements for mileage and award redemptionsCoordinate with airlines for refund processSubmits monthly reports on...
-
Flight Ticketing
2 days ago
Makati City, National Capital Region, Philippines UNO Adventure & Holidays Full time $40,000 - $60,000 per yearAbout the role As a Flight Ticketing agent at UNO Adventure & Holidays', you will be responsible for assisting customers with booking and managing their flight reservations. This full-time role is based in our Makati City office, where you will be an integral part of our dedicated Reservations team.What you'll be doingHandling inbound calls and emails from...
-
Reservation Staff
2 days ago
Makati City, National Capital Region, Philippines H.I.S Global Business, Inc. Full time ₱19,000 - ₱23,000 per yearQUALIFICATIONS: -Amadeus Proficiency: In-depth knowledge and hands-on experience with the Amadeus GDS system, including making reservations, ticketing, fare management, and managing travel itineraries. - Amadeus Certification is a plus. -Customer Service Skills: Strong ability to handle customer inquiries, complaints, and provide excellent service while...
-
Reservation Associate
2 days ago
Makati City, National Capital Region, Philippines Oriental Merchants, Inc. Full time ₱20,000 - ₱25,000 per yearSwire Travel Philippines, Inc. has been one of the most enduring travel agencies in the Philippines. Having branched out from its core of corporate travel management to expand into the marine and leisure travel markets, Swire has proved its capabilities across all aspects of travel management and has facilitated successful trips for thousands of...
-
Reservations Specialist
2 days ago
Makati City, National Capital Region, Philippines Elite Havens Full time $40,000 - $80,000 per yearWe're Hiring: Reservations SpecialistAre you a luxury curator, a deal-closer, or a results-driven strategist? If you see yourself in one of these personas, we want you on our team.We're looking for Reservations Specialists who bring passion, precision, and performance to the table. Whether you're inspired by luxury, motivated by success, or driven by...
-
Makati City, National Capital Region, Philippines Vietnam Airlines JSC Full time ₱500,000 - ₱1,000,000 per yearJob DescriptionHandle all reservations, ticketing, and refund/rebooking requests for customers according to Vietnam Airlines' procedures.Professionally address customer inquiries and resolve issues efficiently.Manage general administrative tasks for the office, including handling documents, office supplies, and liaising with service providers...Provide...
-
Flight Booking Ticketing
2 days ago
Makati City, National Capital Region, Philippines UNO Adventure & Holidays Full time $40,000 - $60,000 per yearAbout the role Join our dynamic team at UNO Adventure & Holidays' as a Flight Booking Ticketing professional. In this full-time role based in Makati City Metro Manila, you will be responsible for providing exceptional customer service by handling flight bookings and ticketing. Your expertise will be crucial in ensuring our clients have a seamless and...
-
sales and reservation officer
2 days ago
Quezon City, National Capital Region, Philippines AMKOR TRAVEL AND TOURS INC. Full time $30,000 - $50,000 per yearQualifications & experienceSales and Reservation: 1 year (preferred)Excellent knowledge of computer reservations systems, GDS systems ( Amadeus. Sabre) and e-traveling. – Must be fluent in both GDS. Issuing, changes, exchanges, phase 4's, etc.Fluency in English - Must have the ability to communicate via the phone in English, written and verbal.Strong...
-
Customer Service
5 days ago
Makati City, National Capital Region, Philippines Peak Outsourcing Full timeOverviewCustomer Service | Reservations Specialist | Up to 40K. We are looking for highly motivated and customer-centric Hotel Reservations Agents to join our growing BPO team. As a key player in delivering exceptional service to our hotel clients, you will assist guests with reservations, bookings, inquiries, and support regarding hotel services and...
-
Hotels Reservation Specialist
4 days ago
Makati City, National Capital Region, Philippines beBeeReservation Full time ₱27,000 - ₱40,000Hotel Reservations AgentWe are seeking a skilled and customer-centric Hotel Reservations Agent to join our team. The ideal candidate will have excellent communication skills, be able to work effectively in a fast-paced environment, and possess strong problem-solving abilities.">Key Responsibilities:Handle inbound or outbound calls with hotel guests and...