Customer Service

2 hours ago


Makati City, National Capital Region, Philippines Peak Outsourcing Full time
Overview

Customer Service | Reservations Specialist | Up to 40K. We are looking for highly motivated and customer-centric Hotel Reservations Agents to join our growing BPO team. As a key player in delivering exceptional service to our hotel clients, you will assist guests with reservations, bookings, inquiries, and support regarding hotel services and amenities. This role involves providing top-tier service while maintaining a positive and professional attitude.

Compensation
  • Basic Pay: 27,000
  • Performance Bonus: Up to 10,000
  • Sign-on Bonus: 10,000
Responsibilities
  • Handle inbound or outbound calls with hotel guests and potential customers.
  • Assist with hotel reservations, cancellations, and modifications in a timely manner.
  • Provide accurate information on hotel rates, availability, policies, and promotions.
  • Resolve guest concerns and inquiries regarding hotel services and booking-related issues.
  • Ensure customer satisfaction by delivering efficient and effective solutions.
  • Process booking requests, modifications, and cancellations following company policies.
  • Maintain accurate records of all customer interactions using CRM tools and other company systems.
Qualifications
  • Senior High school graduate.
  • At least 1 year experience in customer service, preferably in a hotel/reservation-related role in the BPO Industry.
  • Excellent verbal and written communication skills.
  • Strong problem-solving and critical thinking abilities.
  • Ability to work effectively in a fast-paced, team-oriented environment.
  • Experience with hotel reservation systems (e.g., Opera, Amadeus) is an advantage.
  • Flexibility to work various shifts including nights, weekends, and holidays.

#J-18808-Ljbffr
  • Customer Service

    20 hours ago


    Makati City, National Capital Region, Philippines Kone México Full time

    Customer Service & Admin Spare Parts Officer page is loaded## Customer Service & Admin Spare Parts Officerlocations: Makati Citytime type: Vollzeitposted on: Heute ausgeschriebenjob requisition id: R0652422KONE is embarking upon an exciting growth phase and as such we are seeking for a Spare Parts Officer to join our Customer Service and Admin...

  • Customer Service

    20 hours ago


    Makati City, National Capital Region, Philippines Kone México Full time

    Customer Service & Admin Spare Parts Officer page is loaded## Customer Service & Admin Spare Parts Officerlocations: Makati Citytime type: Temps pleinposted on: Offre publiée aujourd'huijob requisition id: R0652422KONE is embarking upon an exciting growth phase and as such we are seeking for a Spare Parts Officer to join our Customer Service and...


  • Makati City, National Capital Region, Philippines beBeeCustomerService Full time ₱800,000 - ₱1,200,000

    Customer Service Professional    We are seeking a highly skilled Customer Service Professional to join our team. As a key member of our customer service department, you will be responsible for providing exceptional customer experience through effective communication, empathy, and problem-solving skills.    Key Responsibilities:Respond to customer...


  • Makati City, National Capital Region, Philippines beBeeCustomerService Full time

    Grow with Us: Customer Service Representative RoleWe are seeking a customer-focused individual to join our team as a Customer Service Representative. This role involves providing exceptional service to clients, addressing their queries, and ensuring their needs are met.About the JobIn this position, you will be responsible for answering phone calls,...


  • Makati City, National Capital Region, Philippines Lexie Full time

    We are looking for dedicated and enthusiastic Customer Service Representatives to join our team. The CSR will serve as the first point of contact for customers, handling inquiries, providing information, and resolving concerns in a professional and timely manner.Key Responsibilities:Answer and manage customer inquiries through phone, email, or chat.Provide...


  • Makati City, National Capital Region, Philippines beBeeCustomerService Full time ₱150,000 - ₱250,000

    Located in Makati, we are seeking a customer service associate who embodies our core values.Job DescriptionWe require an individual with excellent communication skills to support customers through various channels.Key ResponsibilitiesDeliver exceptional customer experiences over the phone, online chat, or emailExhibit enthusiasm and a bold attitude with...


  • Makati City, National Capital Region, Philippines beBeeOpportunity Full time ₱15,000 - ₱25,000

    Customer Service Representative">As a key member of our team, you will be responsible for providing exceptional customer service to clients through various communication channels. Your primary goal is to ensure that customers receive accurate and timely information, resolving any issues or concerns they may have.The ideal candidate will possess excellent...


  • Makati City, National Capital Region, Philippines SuperStaff Full time

    The Customer Service Representative is responsible for delivering exceptional customer support via voice and email channels. This role requires strong communication skills and the ability to handle inquiries from Territorial Representatives, address escalated cases, and provide effective resolutions. The ideal candidate is a problem-solver who is committed...


  • Makati City, National Capital Region, Philippines Miranda HR Full time

    - Build and maintain strong relationships with sales account clients, ensuring satisfaction and repeat business through excellent service and communication.- Handle customer orders from initial inquiry to delivery, including quoting, processing sales orders, and tracking shipments to ensure timely fulfillment.- Provide detailed information about products or...


  • Makati City, National Capital Region, Philippines Cartrack Full time

    We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a Customer Care Officer to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency. ...