CSR Role

2 hours ago

Ayala Alabang, National Capital Region, Philippines STACKph EOR Full time ₱150,000 - ₱250,000 per year

Company Description

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Role Description

This is a full-time, on-site role for a Customer Service Representative (CSR) located in Pasig. The CSR will handle a variety of customer interactions, including addressing inquiries, providing support, resolving complaints, and ensuring customer satisfaction. The role entails maintaining a high level of professionalism while delivering exceptional customer experiences and meeting service standards.

Qualifications

  • Experience in Customer Service, Customer Support, and Customer Satisfaction processes
  • Strong understanding of Customer Experience and the ability to cultivate positive client relationships
  • Excellent verbal and written communication skills
  • Problem-solving and conflict resolution skills
  • Ability to work effectively in a team and under pressure
  • Familiarity with customer service software or tools is a plus
  • High school diploma or equivalent; additional certifications in customer service are advantageous

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