Onsite IT Support

4 days ago

Pasay, National Capital Region, Philippines Pointwest Squad Inc Full time ₱70,000 - ₱120,000 per year

Company Description

Pointwest Squad Inc. offers efficient staffing services with more than 10 years of experience in delivering accurate screening and on-boarding of resources. We ensure swift fulfillment of manpower needs, providing skilled individuals ready to perform necessary tasks effectively.

Project Duration: 6 months with possibility for extension

Work Set-up: Full Onsite in Pasay office; Night shift schedule

Role Description

  1. End-User Support:


• Respond promptly to user inquiries, and provide technical support either in person, over the phone, or via remote assistance.


• Diagnose and resolve hardware, software, and network issues.


• Install, configure, and upgrade computer components and software applications.


• Provide IT support and resolve problems through assigned incident or request tickets in accordance with established SLA.

  1. Hardware Maintenance:


• Conduct on-site troubleshooting and repairs of computer equipment, printers, and other peripheral devices.


• Perform routine hardware maintenance, such as cleaning, upgrades, and component replacement.

  1. Software Support:


• Install, configure, and update software applications on user devices.


• Troubleshoot and resolve issues related to operating systems and software applications.


• Collaborate with the IT team to deploy software updates and patches.

  1. Network Support:


• Assist in the setup and configuration of network devices, such as routers, switches, and access points.


• Troubleshoot network connectivity issues and assist in resolving network-related problems.


• Provide minimal hands and eyes support to Global infrastructure teams for network, server, hardware upgrades or projects at site.

  1. Security:


• Implement and enforce security measures to protect systems and data.


• Educate end-users on best practices for security and data protection.

  1. Documentation:


• Maintain accurate records of hardware and software inventory.


• Document solutions to common issues for knowledge sharing.


• Preparation and submission of activity reports

  1. User Training:


• Conduct training sessions for end-users on basic IT procedures and best practices.


• Provide guidance to users on utilizing IT resources effectively.


• Assist with onboarding of new joiners. Manage PC setup and deployment for new employees using standard hardware, images, and software.

Qualifications


•
Should have at least 1-2 years of working experience in providing onsite IT support.


• Proficient in troubleshooting hardware, software, and network issues.


• Strong knowledge of operating systems (Windows, macOS) and common software applications.


• Familiarity with basic network concepts and protocols.


• Experience with ticketing tool (preferably ServiceNow)


• Troubleshooting experience on MS O365 suite


• Incident and management knowledge.

Other Details:

  • Up to 25k
  • OT Pay
  • Night Differential
  • Leave Credits
  • Day 1 HMO

  • Onsite IT Support Technician

    7 days ago

    Pasay, National Capital Region, Philippines Nezda Technologies Inc Full time $104,000 - $130,878 per year

    As an Onsite IT Support Technician, you will be responsible for providing technical assistance and support to end-users within the organization. Your primary focus will be on-site troubleshooting, problem resolution, and ensuring the smooth operation of computer systems, software, and hardware. You will play a crucial role in maintaining a productive and...

  • Technical Support Specialist

    1 week ago

    Pasay, National Capital Region, Philippines beBeeHelpdesk Full time ₱150,000 - ₱250,000

    Job Title: Helpdesk Technician Work setup: Full onsiteSupport end-users via telephone, email or web chat. Perform restorative actions to resolve problems and track incidents in a timely manner.Key Responsibilities:Technical Support for End-Users via Multiple Channels.Maintenance Actions to Resolve User Issues.Incident Tracking and Database Entry.Required...

  • Onsite Technical Support Specialist

    1 week ago

    Pasay, National Capital Region, Philippines beBeeHelpdesk Full time ₱300,000 - ₱450,000

    Job OverviewAs a Deskside Technician, you will be responsible for providing hardware and software support services to our clients on-site.">Key Responsibilities:Provide onsite support services to clients including break/fix troubleshooting of hardware and software issuesImplement virus detection and eradication procedures to ensure the security of our...

  • Application support

    7 days ago

    Pasay, National Capital Region, Philippines WE SUPPORT INCORPORATED Full time $40,000 - $80,000 per year

    Job Description• Facilitates seamless integration between the Back Office applications and the business lines• Sees that production issues are responded to in a timely manner• Evaluates problem resolutions and delivery of application changes to anticipate impact to business and users in order to keep the user community well informed.• Provides...

  • Onsite Facilities Support Professional

    1 week ago

    Pasay, National Capital Region, Philippines beBeeFacilities Full time ₱250,000 - ₱450,000

    Job OverviewWe are seeking a skilled Facilities Support Specialist to join our team in Pasay, National Capital Region. This role focuses on providing onsite facilities support and coordination with clients and vendors to meet facility-related requirements.This position involves providing proactive facilities support, performing routine site inspections, and...

  • Onsite Technical Specialist

    2 days ago

    Pasay, National Capital Region, Philippines beBeeTechnical Full time ₱25,000

    Job Title: Onsite Technical SpecialistThe onsite technical specialist plays a pivotal role in ensuring seamless IT operations by providing expert technical assistance to end-users, troubleshooting complex hardware, software, and network issues, and performing routine maintenance tasks.Key Responsibilities:Respond to user inquiries and provide technical...

  • IT Support

    3 weeks ago

    Pasay, National Capital Region, Philippines Nityo Infotech Full time

    HIRINGSalary: 25000Location: MOA PasaySet up: Full OnsiteSchedule: Dayshift (M-F)At least 1 year experience in Technical/IT SupportExperience in Troubleshooting PC/Desktop/Laptop, Software, HardwareBachelor Graduate

  • Helpdesk Technician Work setup: Full onsite

    2 days ago

    Pasay, National Capital Region, Philippines Stefanini North America and APAC Full time

    OverviewHelpdesk Technician [Work setup: Full onsite]ResponsibilitiesProvide technical end-user support via telephone, email, or web chat.Provide restorative or maintenance actions to resolve end-user problems.Respond to end-user problems based on standard procedures.Must correctly track incidents and calls, including but not limited to entering data into...

  • Helpdesk Technician Work setup: Full onsite

    4 days ago

    Pasay, National Capital Region, Philippines Stefanini, Inc Full time

    OverviewJoin us to co-create solutions for a better futureJob DetailsTitle: Helpdesk TechnicianWork setup: Full onsiteLocation: PasayPosted: 8/19/2025Job ID: 61367Job Category: Helpdesk TechnicianPosition Type: Full TimeRemaining Positions: 7ResponsibilitiesProvide technical end-user support via telephone, email, or web chat.Provide restorative or...

  • Full Time Onsite Helpdesk Technician

    2 days ago

    Pasay, National Capital Region, Philippines beBeeTechnical Full time ₱12,000 - ₱15,000

    Technical Support Specialist">We are seeking a highly skilled and experienced Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:">">Respond to client inquiries via telephone, email, or web chat in a...