IT Onsite Support

4 days ago

Pasay, National Capital Region, Philippines RiDiK (a Subsidiary of CLPS. Nasdaq: CLPS) Full time $104,000 - $130,878 per year

Position - IT Onsite Support

Location - Pasay

Experience - 2 years

Job Description -


• Minimum of 4+ years of experience in providing onsite IT support.


• Candidate must possess at least a Bachelor's/College Degree in Computer Science/Information Technology, Engineering (Computer/Telecommunication) or equivalent.


• Proficient in troubleshooting hardware, software, and network issues.


• Strong knowledge of operating systems (Windows, macOS) and common software applications.


• Familiarity with basic network concepts and protocols.


• Experience with ticketing tool (Must Have
ServiceNow
)


• Troubleshooting experience on
MS O365 suite


• Incident and management knowledge.


• Excellent communication and interpersonal skills.


• Relevant certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician) are a plus.

Working Conditions:


• This position may require occasional after-hours or weekend work to perform system maintenance or address critical issues.


• Ability to lift and carry computer equipment.

About CLPS RiDiK

RiDiK is a global technology solutions provider and a subsidiary of CLPS Incorporation (NASDAQ: CLPS), delivering cutting-edge end-to-end services across banking, wealth management, and e-commerce. With deep expertise in AI, cloud, big data, and blockchain, we support clients across Asia, North America, and the Middle East in driving digital transformation and achieving sustainable growth. Operating from regional hubs in 10 countries and backed by a global delivery network, we combine local insight with technical excellence to deliver real, measurable impact. Join RiDiK and be part of an innovative, fast-growing team shaping the future of technology across industries.

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