IT Support Specialist

5 days ago

Pasay, National Capital Region, Philippines Ben Edictio Corporated Full time ₱324,000 - ₱360,000 per year

Salary offer depends on your experiences and skills. Your salary expectation will still undergo approval of our client.

Specific Job title/Position: Technical Support Agent

  • Graduate of Bachelor's Degree in Computer Science or similar degree
  • Willing to work ON-SITE in Pasay: Hybrid (specific no. of days- for verification but possibly 2-3 days/week) for now until further notice
  • Amenable to work on any shift assigned especially Night Shift Schedule (We are still verifying the schedule)
  • At least 2 year of experience in customer-focused, support environment: Technical Support

Proven track record of driving change focused on improving the customer experience

Foreign language fluence preferred (Spanish, Mandarin, Japanese, Korean)

Experience with JavaScript, HTML, and XML a plus

Experience with Medallia and Service Cloud knowledge a plus

Ability to learn on the fly and prioritize conflicting tasks

  • Excellent English, oral and written, communication skills
  • Can Start ASAP

Job Types: Full-time, Permanent

Pay: Php27, Php30,000.00 per month

Application Question(s):

  • Are you willing to work onsite in Pasay -(Around MOA) - Hybrid (Possibly 3 days onsite/week but still, we are finalizing the details)?
  • Are you willing to work on a shifting and any shift assigned Schedule ?
  • Are you willing to work on a fixed Night Shift Schedule if assigned?
  • How long is your total working experience in Multinational companies and supporting International clients?
  • How long is your total hands-on working experience in providing TECHNICAL support to CLIENTS?
  • SPECIFY if you can SPEAK any of the following: Spanish, Mandarin, Japanese, Korean
  • SPECIFY if you have hands-on working experience in the following: JavaScript, HTML, and XML
  • Do you have hands-on working experience in Medallia or Service Cloud ? SPECIFY
  • How much is your expected salary? Php - basic pay/month
  • How soon can you start once hired?

Education:

  • Bachelor's (Preferred)

Work Location: In person

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