Human Resources Employee Relations Specialist
1 week ago
General Summary
You will handle employee grievances, oversee the offboarding process, and ensure compliance with labor laws. This role involves close coordination with the HR team, managers, and other stakeholders to maintain a harmonious and productive work environment.
You will be responsible for managing labor relations and providing guidance on employment policies while supporting the organization's strategic goals.
Key Responsibilities
Employee Relations and Labor Relations:
Address employee concerns and grievances, ensuring prompt and fair resolutions.
Act as the first point of contact for labor-related issues, including disciplinary matters and performance management.
Assist in handling internal investigations, mediating disputes, and recommending appropriate actions.
Advise managers and employees on employee relations policies and best practices.
Support the HR team in drafting and implementing HR policies.
Policy Development and Compliance:
Collaborate with the HR Manager to ensure compliance with labor laws and company policies.
Assist in updating and enforcing HR policies and regulations.
Ensure company-wide adherence to HR policies and collective bargaining agreements (CBA), if applicable.
Offboarding:
Oversee the offboarding process, ensuring proper documentation, retrieval of company assets, and final pay processing.
Conduct exit interviews to gather feedback from departing employees and provide insights for improving retention and work culture.
Ensure offboarding procedures are compliant with local labor laws and company standards.
Grievances and Dispute Resolution:
Investigate and resolve employee complaints and conflicts in a timely manner.
Provide mediation support between employees and management to maintain a positive working environment.
Maintain confidentiality and professionalism in handling sensitive issues.
DOLE Compliance:
Ensure compliance with the Department of Labor and Employment (DOLE) regulations and other legal requirements.
Keep up-to-date with changes in labor laws and advise the organization on necessary adjustments to policies and practices.
Employee Data and Reporting:
Maintain accurate and organized employee records related to employee relations, labor relations, and grievances.
Provide timely and accurate reporting on employee relations trends and issues to support strategic decision-making.
HR Initiatives:
Support broader HR initiatives such as employee engagement activities, recruitment, and office administration as required by the HR Manager.
Participate in continuous improvement efforts to align HR practices with business goals.
Other Duties:
Perform additional tasks assigned by the HR Manager that support the overall goals of the HR department.
Qualifications:
Bachelor's degree in Human Resources, Psychology, Business Administration, or any related field.
Minimum of 3 years of experience in employee relations or labor relations, with exposure to overall HR functions.
Strong interpersonal and communication skills for effectively handling employee concerns.
Knowledge of Philippine labor laws and compliance requirements.
High level of organizational skills with the ability to handle sensitive information.
Excellent analytical and problem-solving skills.
Ability to manage time effectively and multitask.
Proficiency in Microsoft Office and HR systems.
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