Employee Relations Specialist

4 days ago

Taguig, National Capital Region, Philippines PH Global Jet Express Inc. (J&T Express) Full time ₱900,000 - ₱1,200,000 per year

COMPANY DESCRIPTION

J&T Express Philippines is a local courier service provider specializing in express delivery services and international logistics. The company is renowned for its corporate excellence, offering a range of services such as a mobile application, VIP platform, free door-to-door pickup, real-time order tracking, affordable shipping, 24/7 customer service, and 365-day operations. J&T Express has comprehensive nationwide delivery coverage, making it a reliable choice for customers across the country.

ROLE DESCRIPTION

Responsible for facilitating employee relations and mediating human resource issues on behalf of the company. Deals with issues related to employee and management relations and works to help employees and management. Work requires coordination with all facets of Human Resources.

QUALIFICATIONS

  1. Degree in a program of study related to Human Resources, Business Management, Sociology, Organizational Development, Industrial/Organizational Psychology
  2. At least 1 year experience in Employee Relations or equivalent
  3. Leadership and industry certifications will be an advantage

KNOWLEDGE, SKILLS, & ABILITIES

  1. Understands office management procedures and control.
  2. Wide knowledge of different HR policies and methods to implement them.
  3. Knowledge of Philippine Labor Laws employment policies and regulations.
  4. Experience in a unionized company will be a plus.
  5. Has a passion for working with diverse group of people and analytical in solving labor problems.
  6. Interpersonal skills to work as a counsellor, mediator, and connector between the workforce and management.
  7. Problem-solving skills to devise solutions to issues that arise or may arise in the workplace.
  8. Excellent organizational skills and attention to details.
  9. Analytical skills to be able to assess situations and make accurate workplace observations; Good problem solving ability.
  10. Exemplifies customer service skills
  11. Responsible and result – oriented
  12. Team player

DUTIES AND RESPONSIBILITIES

  1. Ensures employees' compliance with company rules and regulations pertinent to contents of the company's code of discipline.
  2. Conducts case investigations; prepare documentation and recommendations for corrective/disciplinary actions; facilitates admin hearing
  3. Prepares and issues disciplinary actions, contracts, labor related notices and papers.
  4. Responsible for the follow through of issuance of employment contracts and other notices.
  5. Assists staff in each region/area on employee relations issues, using oral or written platforms, potential liabilities and possible courses of actions should legal - labor problems arise.
  6. Monitors the behavioral and attitudinal problems of the employees and address an appropriate action.
  7. Communicates policies concerning Human Resources particular to employee relations.
  8. Participates and attends seminars and workshops to be updated about the changes in the employment and labor laws (together with the Legal Group).

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