E-Commerce GKA Key Account Manager

4 hours ago

Manila, National Capital Region, Philippines Star Digital Marketing Solutions Full time ₱360,000 - ₱600,000 per year

E-COMMERCE GKA KEY ACCOUNT MANAGER

Pay: ₱30,000 to ₱50,000 per month

Work Location: In person

Location: 747 Nicanor Padilla St. San Miguel Manila

Job Summary:

We are looking to hire an experienced key account manager to maintain solid relationships with the company's key clients. The key account manager's responsibilities include growing the company's revenue by ensuring that key clients are satisfied with the services provided, identifying new business opportunities for key clients, and attending all meetings, conventions and training workshops. You should also be able to develop relationships with potential clients.

To be successful as a key account manager, you should be able to analyze data and sales statistics and improve business and marketing strategies. Ultimately, an exceptional key account manager should be able to manage multiple key accounts without compromising on the quality of services provided.

Responsibilities:

  • Developing and sustaining solid relationships with key clients that bring in the most income for the company.
  • Addressing and resolving key clients' complaints.
  • Acting as the main point of contact between key clients and internal teams.
  • Supervising the account teams assigned to each key client.
  • Communicating and collaborating with the advertising, design, marketing, sales, and logistics departments to ensure that key clients' needs are met.
  • Compiling reports on account progress, goals, and forecasts for account teams and stakeholders.
  • Developing a thorough understanding of key clients' needs and requirements and preparing customized solutions.
  • Negotiating contracts with key clients and meeting established deadlines for the fulfillment of each client's long-term goals.

Requirements:

  • Bachelor's degree in business administration, finance, sales, or related field.
  • Proven experience in key account management.
  • Proficient in all Microsoft Office applications as well as CRM software.
  • The ability to build rapport with key clients.
  • The ability to handle multiple client accounts.
  • Strong negotiation and leadership skills.
  • Exceptional customer service skills.
  • Excellent communication skills.

Job Type: Full-time

Ability to commute/relocate:

  • Reliably commute or planning to relocate before starting work (Preferred)

Job Type: Full-time

Work Location: In person

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