E-commerce Associate
2 weeks ago
We are looking for a detail-oriented and tech-savvy E-commerce Associate to support the online sales and operations of a growing company in Manila. This role involves managing product listings, monitoring online store performance, processing orders, and coordinating with cross-functional teams to ensure a seamless customer experience across e-commerce platforms.
Key Responsibilities:
- Create, update, and optimize product listings on e-commerce platforms (e.g., Shopee, Lazada, Shopify).
- Monitor online store performance, including sales, traffic, and customer feedback.
- Process and track online orders, returns, and deliveries.
- Coordinate with inventory, logistics, and customer service teams to ensure smooth operations.
- Assist in executing online marketing campaigns, promotions, and content updates.
- Generate reports and provide insights on sales performance and trends.
Requirements
- Bachelor's degree in Business, Marketing, or a related field.
- At least 1–2 years of experience in e-commerce operations or digital retail.
- Familiarity with major e-commerce platforms and tools.
- Strong analytical, communication, and organizational skills.
- Proficiency in Excel and basic knowledge of digital marketing is a plus.
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