Operations Manager – E-Commerce

2 weeks ago

Manila, National Capital Region, Philippines MONGEASQUE LLC Full time $60,000 - $80,000 per year

About the Role

We're looking for a high-agency, detail-obsessed, and analytical Operations Manager to oversee daily execution and drive efficiency across our fast-growing e-commerce business.

This is a core leadership role — you will ensure that projects, launches, and ongoing operations run smoothly across multiple teams and time zones. You'll work closely with the founder to translate strategy into execution, monitor KPIs, solve operational bottlenecks, and manage cross-team priorities.

If you're the type who loves solving problems, organizing chaos, and improving systems, this role is for you.

About Us

We are MONÉGASQUE LLC, a US-based company with international operations in the US, UK, and Canada. We specialize in high-quality edible decorations (glitter, luster dust, and more) for cakes, pastries, cocktails, and culinary experiences.

We sell across Amazon FBA and other e-commerce platforms, with a strong focus on innovation, compliance, and customer satisfaction. We are growing quickly and need an Operations Manager who can keep pace with our speed and ambition.

Your Responsibilities

Operations & Project Management

Oversee daily operations across Amazon, supply chain, marketing, and creative teams

Translate founder priorities into clear project plans with deadlines, owners, and measurable outcomes

Manage cross-functional trackers, SOPs, and reporting dashboards to ensure nothing slips through the cracks

Track KPIs like inventory health, PPC efficiency, TACoS, and operational timelines — flagging risks early

Execution & Problem-Solving

Identify bottlenecks and propose solutions before they become major issues

Manage product launch timelines from supplier coordination to listing optimization

Ensure compliance with safety, packaging, and Amazon policy requirements

Communicate effectively with suppliers, designers, and freelancers to hit deadlines

Continuous Improvement

Audit and improve existing processes for speed, accuracy, and cost-effectiveness

Implement automation or tool-based solutions to reduce manual workload

Provide weekly operational reports with key updates, issues, and next steps

Who We're Looking For

Required Skills & Experience

3+ years experience in e-commerce or Amazon operations (FBA preferred)

Strong project management skills — able to manage multiple priorities without missing deadlines

Analytical skills — able to work with data, identify trends, and make informed decisions

Excellent written and spoken English

High initiative — you see what needs to be done and do it without waiting to be told

Experience with tools like SmartSuite or similar PM systems

Bonus Skills (Not Required but Preferred)

Supply chain coordination or international logistics experience

Amazon Seller Central expertise (listings, inventory, compliance)

Familiarity with PPC reports, ad performance metrics, or marketing dashboards

Why You'll Love Working With Us

Long-term, stable role in a growing company

Direct access to founder-level strategy and decision-making

Fully remote and flexible working environment

Opportunity to grow into Head of Operations or Chief of Staff

Success in This Role Looks Like

Founder spends less time chasing updates and more time on growth strategy

Projects are delivered on time, within budget, and at high quality

Bottlenecks are solved before they escalate

Business runs more smoothly each month than the last

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