HR Specialist – Compensation and Benefits

2 days ago

Cebu City, Central Visayas, Philippines QBE Full time ₱250,000 - ₱500,000 per year
Primary DetailsTime Type: Full timeWorker Type: EmployeeThe purpose of this role is to manage and support People employee programs within the organisation, ensuring smooth administration and processing of transactions and workflows.

Responsibilities:

  • Entering personal details of new employees and updating and maintaining all existing records in the organisation's People Information System (PeopleIS).
  • Administering People related transactions and workflows.
  • Perform outbound calls to employee/manager for tier 2 concerns or complex issues.
  • Utilises available systems and tools to process transactions and workflows.
  • Liaising with centres of excellence to provide answers for employees.
  • Answering incoming calls/emails enquiries relating to people services.
  • Ensuring that all calls/queries are answered in a prompt and professional manner.
  • Deliver quality, timely and accurate resolution following the set SLA – Service Level Agreement.
  • Adhere to established procedures, ensuring compliance with embedded Risk Controls, and promptly inform managers of emerging risks and incidents.
  • Support internal / external audits as required.

Work Experience:

Necessary Work Experience includes:

  • Some relevant work experience.

Preferred Work Experience includes:

  • Call centre experience in insurance and/or banking industry with billing responsibilities.
  • Increasing level of responsibility in call centre environment.
  • Policy administration experience.
  • Experience in BPO industry with shifting schedules.

Qualifications:

Necessary Qualifications include:

  • Bachelor's Degree or equivalent combination of education and work experience

Global Disclaimer:

The duties listed in this job description do not limit the assignment of work. They are not to be construed as a complete list of the duties normally to be performed in the position or those occasionally assigned outside an employee's normal duties. Our Group Code of Ethics and Conduct addresses the responsibilities we all have at QBE to our company, to each other and to our customers, suppliers, communities and governments. It provides clear guidance to help us to make good judgement calls.

US Only Disclaimer:

To successfully perform this job, the individual must be able to perform each essential job responsibility satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities.

Skills:

Collaboration Tools, Communication, Critical Thinking, Customer Service, Employee Relations Investigations, Human Resources (HR), Human Resources Policies, Intentional collaboration, Labor and Employment Law, Managing performance, Problem Solving, Process Improvements, Risk Management, Succession Planning, Talent Acquisition

How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

  • hr compensation

    7 hours ago

    Cebu City, Central Visayas, Philippines HIGHPOINT PROPERTY VENTURES IND. CORP. Full time ₱480,000 - ₱960,000 per year

    URGENT HIRING: COMPENSATION & BENEFITS SUPERVISOR (Cebu City)Email your CV to: Our company is urgently seeking a Compensation & Benefits Supervisor with strong experience in end-to-end payroll processing, mandatory benefits administration, and HR systems. This role is essential in ensuring accuracy, compliance, and efficiency in all payroll and C&B...

  • HR Labor Relations Specialist

    2 days ago

    Cebu City, Central Visayas, Philippines Growsari Inc. Full time

    Job Summary:An HR Specialist assigned in Employee/Labor Relations performs various duties and is responsible for the success of each initiative on employee welfare / engagement, employee relations, performance management and compliance. In order to manage the main role on employee relations, the HR Associate is required to participate in recruitment process,...

  • Compensation & Benefit - HR Specialist/Officer

    2 days ago

    Iloilo City, Western Visayas, Philippines Metro Iloilo Bulk Water Full time ₱800,000 - ₱1,200,000 per year

    Compensation and Benefit Officer who is primarily responsible for the timely and accurate administration of the Compensation and benefits program in the organization.

  • hr recruitment specialist

    6 days ago

    Cebu City, Central Visayas, Philippines HIGHPOINT PROPERTY VENTURES IND. CORP. Full time ₱900,000 - ₱1,200,000 per year

    We're Hiring: HR Recruitment SpecialistLocation: CEBU CITYIndustry: CONSTRUCTION INDUSTRYStart Date: ASAPAre you passionate about connecting the right people with the right opportunities? Do you thrive in a fast-paced environment where talent acquisition is the key to organizational growth? Join our dynamic team as an HR Recruitment Specialist and play a...

  • HR Labor Relations Specialist

    2 days ago

    Cebu City, Central Visayas, Philippines Growsari Inc Full time

    Job Summary:An HR Specialist assigned in Employee/Labor Relations performs various duties and is responsible for the success of each initiative on employee welfare / engagement, employee relations, performance management and compliance. In order to manage the main role on employee relations, the HR Associate is required to participate in recruitment process,...

  • Compensation and Benefits Coordinator

    6 days ago

    Lapu-Lapu City, Central Visayas, Philippines Teamspan Asia Inc. Full time ₱900,000 - ₱1,200,000 per year

    Key ResponsibilitiesAssist in end-to-end payroll processing and ensure accuracy in salary, allowances, and deductions.Handle administration of government-mandated benefits (SSS, PhilHealth, Pag-IBIG, etc.) and company-initiated benefits.Maintain and update employee records related to compensation and benefits.Coordinate with external agencies, vendors, and...

  • HR Specialist

    1 week ago

    Cebu City, Central Visayas, Philippines LC AVRASYA, INC. Full time ₱144,000 - ₱600,000 per year

    Qualifications:Must be a graduate of BS Psychology or BS HRMDWith at least 1yr experience as HR specialistStrong personality and exposure with timekeepingProficient in Microsoft Word and ExcelAble to work under pressure (targets & deadlines)Knowledgeable with government benefits & labor lawExcellent oral and written communication skillsCan start...

  • HR Generalist

    1 week ago

    Cebu City, Central Visayas, Philippines VA Platinum Full time ₱350,000 - ₱600,000 per year

    Do you thrive in managing people-focused processes with impact?Ready to be the go-to HR friend employees trust?Want to grow your HR career in a dynamic, supportive team?Be one of usAbout the RoleAs an HR Generalist with our organisation, you'll play a pivotal role in building an exceptional workforce and fostering a thriving workplace culture.Ideal Candidate...

  • Compensation & Career Development Specialist

    6 days ago

    Cebu City, Central Visayas, Philippines GoTeam Full time ₱70,000 per year

    Location: Cebu City | Work Setup: Onsite  Shift: Day Shift (5 AM-2PM PH Time) **overlapping schedule with both day and night shift team membersLead the way in shaping compensation strategies and career pathways while leveraging AI to drive global impact At GoTeam, your work will simplify lives worldwide and elevate the Philippines as a hub of world-class...

  • HR Manager

    2 days ago

    Cebu City, Central Visayas, Philippines Sysgen RPO, Inc. Full time ₱2,000,000 - ₱2,500,000 per year

    Position: Corporate HR ManagerLocation: CebuEmployment Type: Full-TimeWe are looking for a Corporate HR Manager to lead the centralized HR function for a family-owned group with multiple operating companies in Cebu and General Santos. The role will drive strategic HR initiatives, establish governance and consistency across entities, and ensure compliance...