Sales and Reservation Agent
4 days ago
SM City Novaliches,
Quirino Hwy, Novaliches, Quezon City, 1116 Metro Manila
Responsibilities
- Provide clients with accurate travel information, customized itineraries, and competitive pricing.
- Promote travel packages, insurance, and other related services using effective selling techniques.
- Advise clients on transportation options, travel dates, costs, and accommodations suited to their needs.
- Manage tour and hotel bookings on behalf of clients, ensuring smooth reservations.
- Build and maintain professional relationships with customers while managing systems and monitoring guest requests.
- Consistently deliver excellent customer service and contribute to business profitability through assigned tasks.
- Handle all reservation calls and inquiries in a courteous, professional, and timely manner.
Qualifications
- Bachelor's degree in Tourism, Travel, Hospitality, Business, or a related field.
- Minimum of 2 years of experience as a Travel Agent or in a similar role.
- Proven ability to handle both B2B and B2C transactions.
- In-depth knowledge of domestic and international travel destinations.
- Proficient in basic computer applications and reservation systems.
- Background in marketing and sales is an advantage.
- Excellent communication and customer service skills.
- Highly self-motivated, organized, and detail-oriented.
- Flexible schedule and ability to multitask effectively.
- Strong typing skills with a focus on accuracy and efficiency.
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