
Ticketing and Reservations Agent
13 hours ago
As a Ticketing and Reservations Agent, you will be responsible for providing exceptional customer service to passengers by assisting with ticketing, reservations, and general inquiries. You will handle flight bookings, changes, and cancellations, ensuring all tasks are completed with accuracy and professionalism.
Duties and Responsibilities:
Duties and Responsibilities:
- Assist customers in creating/changing the flight reservation, check fares and flight schedules, special service requests, issue tickets, refund, worldwide site inquiries, and other ticketing and reservation-related matters.
- Provides assistance during flight disruption.
- Answer other inquiries from internal and external customers.
- Performs other work-related activities.
Job Specifications:
- Preferably Tourism, HRM College Graduates
- Prior experience as a Ticketing and Reservations agent is a plus
- Positive Attitude and Adaptability
- Good communication and Interpersonal Skills
- Strong Work ethic and good problem-solving skills
- Willing to work on-site in Makati City
Job Type: Full-time
Work Location: In person
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