Chat Support Representative

About the role Join the customer service team at ARAM ENTERPRISES INC' as a full-time Chat Support Representative based in Central Cebu City Cebu. In this dynamic role, you will be the primary point of contact for customers, providing excellent service and support through chat channels. Your strong communication skills and passion for problem-solving will...

Job descriptionThe Chat Customer Service Representative is responsible for providing excellent customer service to customers of our eCommerce platform.This includes answering customer inquiries, resolving issues, and processing orders.The ideal candidate will have a strong understanding of customer service principles and practices and experience in the...

Join our growing team as a Chat Support Representative Handle customer concerns via chat or email — no calls required. You'll assist customers with inquiries, order updates, and basic troubleshooting while maintaining a professional and friendly tone.Qualifications:At least High School Graduate (Old Curriculum) or Senior High GraduateNo experience...

About the Role:Are you passionate about delivering exceptional customer service and eager to network with talented professionals? We're seeking dedicated, customer-focused individuals to join our dynamic talent network of Customer Chat Support SpecialistsJob Responsibilities:Connect and Engage: Juggle multiple chats simultaneously, providing fast, accurate,...

Day Shift | Onsite – Cebu OfficeResponsibilities:Deliver excellent customer service and ensure satisfactionMaintain accurate customer recordsProcess and track orders to ensure on-time deliveryCommunicate order status, pricing, and transportation detailsProvide order confirmations, lead times, and pricingCoordinate with operations, marketing, and buying...

What you'll be doingRespond to customer enquiries and issues via chat and email in a timely and professional mannerActively listen to customers to understand their needs and provide customised solutionsTroubleshoot problems and escalate complex issues to the appropriate teamMaintain accurate records of all customer interactionsContinuously look for ways to...

We are looking for dedicated and detail-oriented individuals to join our team as Non-Voice Account Associates. The role involves handling customer inquiries and concerns through chat or email, processing information accurately, and providing excellent support without phone interaction. Candidates must be able to communicate clearly in written English and...

Job Title: Chat Support TraineeCompany: We - Business Management Firm )Location: Meridian by Avenir, Golam Dr, Cebu City, 6000 CebuWork Hours: 01:00 PM to 10:00 PM or 10:00AM to 7:00PMJob Summary:The Chat Support Trainee will focus on managing client and contractor inquiries, communications, and registrations through chat, email, and phone calls. This role...

About the role Are you a fresh graduate looking for an exciting opportunity to kickstart your customer service career? ARAM ENTERPRISES INC' is seeking a talented Chat and Email Support Specialist to join our dynamic team in Cebu City, Cebu. In this full-time role, you will be responsible for providing exceptional customer service and support through our...

Technical Service Representative (Email and Chat)About UsHelpware is a technology-driven company with offices in the USA, Ukraine, Mexico, and the Philippines which provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of providing best-in-class value-adding services to our partners by...