Chat Support Representative

2 days ago


Cebu City, Central Visayas, Philippines Clu Forwarding Full time ₱150,000 - ₱250,000 per year

What's the general objective of the role?

Receiving ang addressing customer e-mails and chat, as well as processing transactions regarding benefits

What are the duties and responsibilities?

  • Responding to customer inquiries via email, chat, and/or call
  • Providing timely responses to customer benefits email inquiries and requests, in adherence to the client SLAs
  • Creating reports related to customer website/portal activity, call/email statistics and other data requested by the client

What are the requirements?

  • Knowledge in US insurance industry is an advantage
  • Experience in chat and email support is a plus
  • Fresh graduates and career shifters are welcome to apply
  • Strong English written and verbal communication skills


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