Email and Chat Support Representative

About the roleClu Forwarding is seeking a highly motivated and customer-focused Chat & Email Support Representative to join our dynamic team based in Cebu City, Cebu. This full-time position is responsible for providing exceptional customer service through real-time chat and email interactions, ensuring our clients receive timely and accurate support.What...

What's the general objective of the role?Receiving ang addressing customer e-mails and chat, as well as processing transactions regarding benefitsWhat are the duties and responsibilities?Responding to customer inquiries via email, chat, and/or callProviding timely responses to customer benefits email inquiries and requests, in adherence to the client...

What you'll be doingResponding to customer inquiries and resolving their issues in a timely and empathetic manner via chat and emailMaintaining a positive and professional demeanour when interacting with customersAccurately documenting customer interactions and following up on open casesIdentifying opportunities to improve customer experience and suggest...

About the Role:Are you passionate about delivering exceptional customer service and eager to network with talented professionals? We're seeking dedicated, customer-focused individuals to join our dynamic talent network of Customer Chat Support SpecialistsJob Responsibilities:Connect and Engage: Juggle multiple chats simultaneously, providing fast, accurate,...

About the role Seeking an enthusiastic Chat Support Representative to join our dynamic team at E-WORLD STAFFING SERVICES' based in Cebu Central Visayas. In this full-time role, you will be the first point of contact for customers, providing exceptional service and technical support through our live chat channel.What you'll be doingRespond to customer...

NOTE:At least 1 year of extensiveEmail and/or Chat Support experience is required. If you have the required experience, please make sure to highlight that on your resume. Only candidates who meet the minimum qualification will be reviewed.About the account:This is a newspaper company located in New York City, and is looking into expanding operations in the...

OverviewWe are currently seeking a Customer Service Representative for a non-voice, chat-based sales account. This role is ideal for individuals with strong communication skills and a proven ability to convert conversations into successful sales, all in a fast-paced, customer-focused environment.Key ResponsibilitiesEngage with customers through live chat to...

TASQ is actively seeking chat sales representatives fluent in English for an on-site position in Cebu City, starting as soon as possible. The initial pre-screening interview will be conducted over the phone, so please make sure that your line is available. **Work Setup:** On-site (Cebu) **Shift:** No fixed schedule **Requirements:** - At least a high school...

Job Title: Chat Support TraineeCompany: We - Business Management Firm )Location: Meridian by Avenir, Golam Dr, Cebu City, 6000 CebuWork Hours: 01:00 PM to 10:00 PM or 10:00AM to 7:00PMJob Summary:The Chat Support Trainee will focus on managing client and contractor inquiries, communications, and registrations through chat, email, and phone calls. This role...

A Customer Service Representative is responsible for managing client interactions across phone, chat, or email by providing accurate information, resolving concerns, and ensuring a positive customer experience. The role requires empathy, professionalism, and strong communication skills to handle inquiries effectively while maintaining accurate records and...