Chat Support

2 weeks ago

Cebu City, Central Visayas, Philippines A & S MANPOWER RESOURCES INC Full time ₱150,000 - ₱250,000 per year

We are looking for dedicated and detail-oriented individuals to join our team as Non-Voice Account Associates. The role involves handling customer inquiries and concerns through chat or email, processing information accurately, and providing excellent support without phone interaction. Candidates must be able to communicate clearly in written English and maintain a high level of professionalism at all times.

Key Responsibilities:

  • Manage and respond to customer queries via email and/or chat.
  • Provide accurate, timely, and professional resolutions to customer concerns.
  • Update and maintain customer records and databases.
  • Follow company procedures and quality standards.
  • Collaborate with other departments to ensure efficient issue resolution.

Qualifications:

  • At least a high school graduate, SHS (college level or graduate).
  • Excellent written English communication skills.
  • Basic computer and typing proficiency.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Willing to work on shifting schedules, weekends, and holidays.
  • Open to all applicants, including fresh graduates.

Why Join Us:

  • Competitive salary and performance incentives.
  • Opportunities for career growth and development.
  • Supportive and inclusive work environment.

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