Merchant Services Associate
6 days ago
What you will be doing:
- Day-to-day handling of merchant aftersales particularly transaction and settlement validation and reconciliation
- Delivery of merchant's ad hoc requirements and requests
- Identify issues and process gaps that may affect merchants' transaction acceptance and settlements, and work closely with support teams to address and resolve
What we are looking for:
- Graduate of any 4-year course, preferably with Business course.
- At least 2 years work experience related to operations and/or aftersales handling.
- Interested in developing knowledge of the Fintech/Payment Acceptance industry.
- Familiarity with MS Office Apps particularly Microsoft Excel
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