Technical Specialist M365 Support

Company DescriptionProV is an award-winning global technology consulting firm specializing in IT strategy, advisory, implementation, management, and optimization. Our proven technology solutions not only improve operations but also provide better business outcomes and results. We focus on Cloud Technology, IT Strategy & Advisory, Software Implementation,...

Key ResponsibilitiesProvide effective and timely business supportManage Messaging and M365 environment (Exchange Server/Online, Teams, OneDrive, Intune, Entra ID, etc.)Respond to client support requests and monitor ServiceNow queuesDevelop and maintain process, testing, and technical documentationParticipate in Change Advisory Board meetingsBe part of the...

Role OverviewWe are looking for an experienced IT Consultant (M365 / O365) who can act as a trusted advisor to business stakeholders, bridging technology solutions with organizational needs. The role requires strong stakeholder engagement skills to understand requirements, communicate technical options in business terms, and ensure that Microsoft 365 /...

Messaging and M365 AnalystResponsibilitiesProvide effective and timely support to the businessHelp manage Messaging and M365 environmentRespond to client support requestsMonitor team Service Now queueCreate process and testing documentation in TEAMS channelCreate detailed documentationParticipate in Change Advisory Board MeetingsParticipate in 24x7 on-call...

Required Skills & ResponsibilitiesBachelor's degree in IT, CS or related field3+ years of relevant IT support experience, preferably in technical, application or system supportStrong knowledge and hands-on experience in Citrix Environment and Virtual Desktop Infrastructure (VDI)Provide L1/L2 support by diagnosing, troubleshooting, and resolving application...

Job Qualifications Education/Training: Bachelor's degree in Information Technology, Computer Science, or a related field Preferred Certifications: Microsoft 365 Certified: Fundamentals Microsoft 365 Certified: Modern Desktop Administrator Associate Microsoft 365 Certified: Teams Administrator Associate Experience: 2–5 years...

Job Title: Technical Support Specialist", "We are seeking a highly skilled and motivated technical support specialist to join our team. As a technical support specialist, you will be responsible for providing remote and onsite IT support, ensuring exceptional customer service and technical issue resolution.Provide first-line support for client technical...

Job Title: Technical Support SpecialistOverview: As a Technical Support Specialist, you will play a vital role in ensuring the smooth operation of our platforms and applications. Your primary responsibility will be to provide technical support and troubleshooting services to customers, resolving issues efficiently and effectively.Responsibilities: Provide...

Technical Support SpecialistWe are seeking a skilled technical support specialist to fill this position. The ideal candidate will be responsible for providing timely, correct, and complete technical solutions to clients via call, chat, and/or email.About the Role:Provide technical assistance via phone, chat, and/or email for high-value clients in a 24/7...

Job Title: Technical Support SpecialistJob DescriptionWe are seeking a highly skilled professional to join our support team.This is a customer-facing role that requires exceptional communication skills to engage with internal stakeholders.You will provide top-notch support to corporate team members and brokers, ensuring smooth operations and resolving...