IT Technical Support

Technical Support Professional-AMS (EUC-ODC)2 to 5 years of professional experience; L1 Incident handling;User issue troubleshootingEscalate to EUCDirectly reach out to the users; Daily HealthchecksComply Healthcheck reportCheck incidentCompile Reports and alerts; VM MonitoringLog analysis o Review and Montioring;Security Alerts handlingDefender Alerts1LOD...

Job descriptionBachelors degree in IT, CS, or any Computer related courses only3 years of experience as Technical / Helpdesk /3 years of experience in CITRIXExperience in handling Infrastructure (network & servers) and Application (system, application and cloud) issuesFollow ITIL Practices (Incident & Problem Management and Change management)Uses ticketing...

Job Description:As an L2 Technical Support Engineer, you will serve as a key escalation point for advanced hardware, software, and network-related issues. You will collaborate with internal teams to resolve complex technical problems, ensure excellent customer service, and maintain high service standards.Key Responsibilities:Provide advanced support for...

We are seeking a Technical Support Specialist to provide high-quality support for our clients' technical issues. The ideal candidate is a proactive problem solver with strong communication skills, capable of troubleshooting hardware, software, and network issues.What We're Looking ForBachelor's degree in Industrial IT, Information Technology (IT), or a...

Technical Support Duties/Responsibilities• Perform presales visits and presentations, promote the technical aspects of Quandatics' solutions and benefits of analytical use cases to prospective clients• Develop solutions together with the Technical Team based on Client requirements• Opportunity to conduct professional analytics training classes•...

As a Technical Support Tier I, you will serve as the first line of defense in maintaining service reliability and operational performance across network, application, and infrastructure layers. You will be responsible for monitoring systems, detecting service issues, performing initial triage, and escalating to the appropriate technical teams. This role...

We are hiring a Technical Support Specialist to provide dependable end-user computing support. The role offers a gross salary of PHP 30,000 (excluding perks, allowances, and benefits) with a full onsite setup at our office in Diliman, Quezon City. If you have a passion for helping users and solving IT issues, this role could be a great fit.Required Skills &...

We're Hiring Join our team as an IT Technical SupportKey Responsibilities:Respond to user inquiries and provide technical assistance via various channels such as phone, email, or in-person.Diagnose and resolve hardware and software issues, including operating systems, applications, and peripherals.Troubleshoot network connectivity problems and assist in...

Position: Technical Support Level 1Work Location: RCBC Tower 2, MakatiWork Setup: Work-from-Office (Onsite)Work Shift: Night Shift (aligned with US hours)Qualifications:At least 1 year technical support and customer service experienceExperience with Zendesk and Microsoft OfficeMust possess excellent verbal and written communication skillsMust possess a...

Provide Technical Support – Assist customers or internal users via phone, email, or in-person for software, hardware, network, and IT-related issues.Troubleshoot & Resolve Issues – Guide users through solutions, identify root causes, and offer workarounds or fixes.Document & Maintain Records – Log all support interactions, troubleshooting steps, and...