Restaurant Supervisor

1 week ago

Taguig, National Capital Region, Philippines Pares Kalye Express Full time ₱240,000 per year

We are looking for an experienced Crew Leader with supervisory-level expertise to manage, motivate, and drive team performance. This role requires strong leadership skills, hands-on supervision, and the ability to make quick decisions in fast-paced environments. The Crew Leader will be responsible for daily operational execution, ensuring productivity, quality, and adherence to company standards while leading by example.

Key Responsibilities:1. Team Leadership & Supervision

  • Directly supervise a team of [insert number] crew members in daily tasks and operations.
  • Delegate tasks efficiently and ensure proper execution based on team strengths and workload.
  • Monitor attendance, work quality, and productivity of the team.
  • Provide clear instructions and guidance to ensure alignment with company goals.

2. Performance Management & Development

  • Conduct regular performance reviews and give constructive feedback to team members.
  • Coach, train, and mentor staff to continuously improve skills and productivity.
  • Enforce discipline when necessary, following company policies.

3. Operational Efficiency

  • Ensure all daily tasks are completed efficiently, accurately, and on time.
  • Monitor workflows and proactively resolve bottlenecks or issues.
  • Implement strategies to improve operational processes and maximize productivity.

4. Quality Assurance & Safety

  • Maintain high-quality standards in all aspects of operations.
  • Ensure crew follows safety protocols, PPE requirements, and company policies.
  • Perform safety audits and incident investigations when needed.

5. Communication & Reporting

  • Act as the key communication point between frontline staff and management.
  • Submit daily, weekly, and monthly reports on team performance, productivity, and incidents.
  • Attend management meetings and relay important updates to the team.

6. Customer Service (if applicable)

  • Ensure excellent customer service is delivered by the team.
  • Handle escalated customer concerns professionally and effectively.

Qualifications:

  • At least 2-3 years of experience as a Crew Leader or Supervisor.
  • Proven leadership and supervisory skills in [insert industry, e.g., logistics, food service, construction].
  • Strong decision-making and problem-solving abilities.
  • Excellent communication and interpersonal skills.
  • Ability to lead by example with professionalism and integrity.
  • Basic computer literacy (for reporting and timekeeping systems).

Core Competencies:

  • Leadership & Command Responsibility: Takes full responsibility for the team's performance and behavior.
  • Accountability & Ownership: Ensures goals are met and issues are resolved without excuses.
  • Time Management & Respect Deadlines: Delivers tasks on time without compromising quality.
  • Personal Growth & Development: Continuously strives for self-improvement and encourages the same in others.
  • Collaboration & Mutual Growth: Promotes a positive team culture where everyone grows and succeeds together.

Job Type: Full-time

Pay: From Php20,000.00 per month

Benefits:

  • Paid training

Work Location: In person

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