Restaurant General Manager

1 hour ago


Taguig, National Capital Region, Philippines Namin Resort Bataan Full time ₱1,200,000 - ₱2,400,000 per year

A Restaurant General Manager (RGM) oversees the entire operation of a restaurant, ensuring smooth daily functioning, excellent guest experiences, strong financial performance, and a motivated team. Below is a clear, organized list of the key duties and responsibilities.

Leadership & Staff Management

  • Recruit, hire, train, and develop staff (servers, kitchen staff, supervisors, etc.)
  • Create staff schedules and manage staffing levels.
  • Conduct performance evaluations and provide coaching/disciplinary actions.
  • Foster a positive work environment and maintain high team morale.
  • Ensure compliance with labor laws and company policies.

Customer Service & Guest Experience

  • Maintain high service standards to ensure guest satisfaction.
  • Handle customer complaints or special requests professionally.
  • Monitor dining room operations to guarantee smooth service.
  • Implement strategies to improve customer ratings and retention.

Operations Management

  • Oversee daily restaurant operations (front of house & back of house).
  • Ensure cleanliness, sanitation, and food safety standards are met.
  • Manage inventory and supplies (ordering, receiving, and stock rotation).
  • Ensure equipment is functioning properly and coordinate repairs.

Financial & Administrative Responsibilities

  • Manage budgets, sales goals, and cost control (labor, food cost, waste).
  • Analyze financial reports and implement improvement plans.
  • Track daily sales, cash handling, and deposits.
  • Oversee payroll and maintain administrative records.

Strategic Planning & Continuous Improvement

  • Identify opportunities to improve operations, service, and efficiency.
  • Develop plans to increase revenue and reduce costs.
  • Introduce new procedures, menu items, or technologies when needed.

Job Type: Full-time

Benefits:

  • Company Christmas gift
  • Company events
  • Employee discount
  • On-site parking
  • Paid training
  • Pay raise
  • Promotion to permanent employee
  • Staff meals provided

Work Location: In person


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