
Business Support Assistant
2 weeks ago
The Role
Client Focus
- Perform day-to-day HR Services operations pertain to Tier 1 Global HR Services and Tier 1 country-specific processes
- Ensure adherence to identified service level standards and metrics
- Administer ServiceCentral resolutions based on assigned access and other HR systems-related support
- Assists with maintaining accurate employee records including associate personal files
- Participate in ad hoc projects pertain to Human Resources and/or office-wide issues
Teamwork
- Follow the defined processes in HR Services
- Participate in process efficiency, monitoring of workload, and the implementation of continuous improvement projects
- Identify the potential for better team efficiencies and collaborate with the leader on their implementation
Integrity
- Responsible for keeping employee data accuracy and privacy
- Facilitate correct data entry for the new hires and keep the data records for the existing employees, and put the changes to the HRIS
Respect
- Sharpen expertise and deep knowledge of HR issues to gain credibility in different areas
- Enrich the processes and the value-added services for the internal customer
Excellence
- Facilitate professional excellence through quality delivery of HR Services tasks, expertise in process mapping and process designing
The Requirements
- At least Third-year college students taking up a degree in human resources, business, or related field preferred
- Strong written and verbal communication skills
- Ability to plan and prioritize workload
- Ability to use own initiative but work under instruction as required
- Ability to work as part of a team and alone with a 'can do' attitude
- Maintain good working relationships with colleagues across HR
- Ability to provide a high-standard of customer care
- Methodical and organized approach
- Quick Learner and self-motivated
- Flexible and Adaptable to Changes
- Working knowledge of Microsoft Excel, Word, PowerPoint, and Outlook, and an interest in enhancing these skills
- Must be amenable to NA shift
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