L1.5 IT Service Desk

Now Hiring: System Engineer – IT Service Desk | IT By Design (MSP)Metro Manila | 100% Onsite | Night Shift (US Hours)We're looking for experiencedIT Service Desk / Help Deskprofessionals who want to grow their technical skills in a global MSP environment. If you have solid troubleshooting abilities, strong communication skills, and experience supporting...

Now Hiring: System Engineer - IT Service Desk | IT By Design (MSP) Location: Metro Manila | 100% Onsite | Full-TimeLooking to take your IT support career to the next level? At IT By Design, we're hiring System Engineers who have strong Help Desk or IT Service Desk experience — especially those with international or BPO voice support backgrounds — and are...

About Us:IT By Design is a global leader in providing IT solutions and services to Managed Service Providers (MSPs). With our people-first culture and focus on operational excellence, we support businesses in delivering reliable and high-quality IT support across the globe.Key Responsibilities:Provide Level 1 support via phone, email, and remote desktop...

Taguig – BGC | Night Shift | 100% OnsiteIT By Design (Global MSP)Are you an IT Support or Service Desk professional looking to grow your technical career in a global environment? If you're ready to level up from traditional BPO/Help Desk roles into a more technical, skills-building MSP setting—this is your next step.AtIT By Design, you'll support...

Looking to level up your IT career? IT By Design is expanding its Metro Manila operations, and we're searching for tech-savvy support professionals who enjoy solving problems and assisting global users. What You'll HandleFrontline technical support for US-based clientsTroubleshooting on Windows, Microsoft 365, network basics, VPN, and user accessTicket...

We are looking for a skilled individual to join our team. This role will require close collaboration with both clients and team members to resolve various support tickets, with a focus on providing troubleshooting services to customers and international end-users.Key Responsibilities:Troubleshoot and resolve issues related to desktop operating systems,...

L1 MSP Engineer (Onsite – BGC, Taguig)Shift: Night ShiftWork Setup: OnsiteAbout the RoleIT By Design is looking for a detail-oriented and customer-focused L1 MSP Engineer / Service Desk Analyst to provide technical support to our global clients. You will serve as the first point of contact for IT incidents and service requests, ensuring timely, accurate,...

Taguig – BGC | Night Shift | 100% OnsiteIT By Design (Global MSP)Are you an IT Support or Service Desk professional looking to grow your technical career in a global environment? If you're ready to level up from traditional BPO/Help Desk roles into a more technical, skills-building MSP setting—this is your next step.At IT By Design, you'll support...

IT Service Desk | ITSD | Get as much as 45K | Start ASAP About the roleNezda Technologies, Inc. is seeking skilled IT Service Desk professionals to join our client in Taguig City, Metro Manila. This full-time role is crucial in providing exceptional technical support and customer service to our valued clients. As an IT Service Desk Specialist, you will be...

DescriptionA highly capable Service Desk L2 analyst can assess and optimize the performance of our end-user IT systems and software. The role includes analyzing the performance of IT systems, apply advance troubleshooting, resolve IT hardware and software issues, and provide IT support to our clients and employees.Service Desk Analyst L2 should exhibit sound...